Broome County Correctional, NY
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Guides for This Facility
How to Visit Facility
Visiting someone at Broome County Correctional is easier when you plan around the facility's schedule and time limits. Start with the basics below, then verify the day-specific hours before you go.
Read GuideHow to Contact an Inmate at Facility
Trying to reach someone at Broome County Correctional in NY? Your two main options are phone calls through the facility's phone vendor and video visits purchased through the inmate tablet system.
Read GuideHow to Send Money to Facility
Sending commissary money to someone at Broome County Corrections is simple once you know the right channel. The facility lists two deposit options.
Read GuideAt a Glance
Visitation
- Individual visitation sessions at Broome County last at least 30 minutes and at most 2 hours.
- General housing inmates may receive up to two hours of contact visitation per week.
- It is the inmate’s responsibility to arrange visit times, and allotted visitation time may not be split across days or hours.
Communication
- Telephone service at Broome County Correctional is provided by GTL.
- Video visits and messaging run through the facility’s in‑cell tablet system and vendor‑set rates apply.
- Tablet communications for inmates are available via the vendor site GettingOut (www.gettingout.com).
Sending Money
- Commissary deposits may be made via SmartDeposit (smartdeposit.com) or by calling (866) 394-0490.
- SmartDeposit advertises the ability to send money quickly and securely and to post bail or make parole/probation payments remotely.
- You can typically add money online, by phone, at a kiosk, by mail with permitted money orders, or in person at the facility.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
At Broome County Correctional, the inmate schedules the visit, not you. Allotted visitation time can't be split across different days or hours. Each session runs between 30 minutes and 2 hours. If your loved one is in general housing, they can receive up to two hours of contact visitation per week during morning, afternoon, or evening visiting hours. Keep capacity in mind: between 8:00 AM and 2:30 PM, only ten adult visitors are allowed in the visitation area at one time. Before heading out, check the facility's published visitation calendar, follow any reservation steps, and arrive early for check-in and screening.
Read full guideCommunication
Phone service at Broome County Correctional runs through GTL. Their published helpline is the best resource for setting up an account or troubleshooting call issues. Video visits and secure messaging use an in-cell tablet system, and the tablet provider controls rates, scheduling, and session details. You'll manage tablet communications through GettingOut, where you can create an account and add credits for messages and visits. For commissary or other vendor-related deposits, the facility lists smartdeposit.com as an online option. A phone deposit option is also available.
Read full guideSending Money
Sending money to someone at Broome County Correctional is straightforward once you pick a deposit method. SmartDeposit handles commissary deposits online or by phone at (866) 394-0490. They also promote quick, secure transfers and may offer ways to post bail or make parole and probation payments remotely. Depending on what the facility allows, you may also be able to add funds at a lobby kiosk, by mail using permitted money orders, or in person. Expect service or handling fees with third-party payments. Processing times vary by provider and deposit type. If you pay in person, bring a valid photo ID and the person's required identifier (such as a booking number, or full name and date of birth).
Read full guideCommon Questions
Showing 6 of 9How long can a visitation session at Broome County Correctional last?
Each visitation session lasts at least 30 minutes and no more than 2 hours.
VisitationWho is responsible for scheduling visitation times at Broome County Jail?
The inmate is responsible for arranging visitation times. Allotted visitation time cannot be split across different days or hours.
VisitationHow are visiting days organized and how should I confirm Broome County’s schedule?
Check Broome County's published visitation calendar to see how visiting days and groups are organized and whether reservations are required. On visit day, arrive early. You'll need time for check-in, ID verification, and screening.
VisitationWho provides inmate phone service at Broome County Correctional?
GTL provides inmate phone service at Broome County Correctional. Use their published helpline for account setup and assistance.
CommunicationHow do I schedule a video visit with an inmate at Broome County Correctional?
Video visits are scheduled through the facility's tablet vendor, not the jail directly. Register with GettingOut and use their portal to view available time slots, fees, and session rules.
CommunicationWhat are the ways to add money to an inmate’s account at Broome County Correctional?
You can add money through smartdeposit.com or the facility's phone deposit option. Follow the vendor's instructions to apply funds to the inmate's commissary or tablet-related account.
CommunicationMore Guides
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Did You Know?
Broome County Correctional is a 536-bed direct supervision facility located in the Town of Dickinson, New York. The Broome County Sheriff's Corrections Division operates the jail.
This guide is based on feedback from dozens of families and official facility documentation. Learn how we verify