Broome County Correctional, NY

At Broome County Correctional, the inmate schedules the visit, not you. Allotted visitation time can't be split across different days or hours. Each session runs between 30 minutes and 2 hours. If your loved one is in general housing, they can receive up to two hours of contact visitation per week during morning, afternoon, or evening visiting hours. Keep capacity in mind: between 8:00 AM and 2:30 PM, only ten adult visitors are allowed in the visitation area at one time. Before heading out, check the facility's published visitation calendar, follow any reservation steps, and arrive early for check-in and screening.

Phone service at Broome County Correctional runs through GTL. Their published helpline is the best resource for setting up an account or troubleshooting call issues. Video visits and secure messaging use an in-cell tablet system, and the tablet provider controls rates, scheduling, and session details. You'll manage tablet communications through GettingOut, where you can create an account and add credits for messages and visits. For commissary or other vendor-related deposits, the facility lists smartdeposit.com as an online option. A phone deposit option is also available.

Sending money to someone at Broome County Correctional is straightforward once you pick a deposit method. SmartDeposit handles commissary deposits online or by phone at (866) 394-0490. They also promote quick, secure transfers and may offer ways to post bail or make parole and probation payments remotely. Depending on what the facility allows, you may also be able to add funds at a lobby kiosk, by mail using permitted money orders, or in person. Expect service or handling fees with third-party payments. Processing times vary by provider and deposit type. If you pay in person, bring a valid photo ID and the person's required identifier (such as a booking number, or full name and date of birth).