Brown County Jail

Brown County Jail handles visits by video through an online vendor—commonly listed as the Securus Video Visitation site. Heads up: vendor instructions have changed, so confirm the current booking site before scheduling. You'll need to be 18+ with a valid government-issued photo ID to register. New visitor approvals typically take 24–48 hours, and once approved, you'll generally need to book at least 24 hours ahead. Remote visits cost money, with daily windows from 7:00–10:30 am, 1:00–3:30 pm, and 5:30–9:00 pm. On-site visits at the Main Jail/Work Release Center are free but limited to weekday morning and early-afternoon blocks. All visits are recorded and monitored (attorney and approved professional visits excepted). Staff can deny or end visits for misconduct, intoxication, contraband, or safety concerns.

Brown County Jail uses ICSolutions for phone and video communication. You'll set up your account through JailATM.com to schedule calls and visits. Standard in-person video sessions last 20 minutes and allow up to two guests on screen at once. There's no weekly limit on video visits, which makes staying in touch easier when schedules get tight. Professional visitors also get 20-minute slots. If the jail is mid-transition to a new vendor or statewide platform, expect account setup steps and scheduling windows to shift. Check the vendor site for the most current process and to purchase any needed credits.

The biggest change for sending mail to Brown County Jail? Where personal letters go. Starting October 6, 2025, inmate personal mail gets processed by JailATM.com at a central facility in Jonesboro, Arkansas. Personal mail addressed directly to the jail will be returned to sender. Business and transactional documents—checks, money orders—still go directly to the jail Business Office. For books and magazines, only softcover items from the approved vendor (Hamilton) are accepted. Inmates can have 2 magazines and 3 books; anything flagged as a security threat gets seized. Follow the facility's addressing guidance closely to avoid delays or returned mail.

To add money for an inmate at Brown County Jail, you have a few options: use the lobby kiosk at the main jail or work release facility, or deposit online through inmatecanteen.com. The jail has also announced that phone and video services are moving to ICSolutions—users should set up accounts through JailATM.com. Deposited money goes into the inmate's account for commissary and other approved purchases. Outstanding debts may be deducted before any balance becomes available. Have the inmate's full name and ID ready (plus any vendor-required codes or birthdate) to avoid delays. If you're mailing funds, send a money order or cashier's check—not cash or personal checks.