Brown Creek Corrections, NC

Brown Creek Corrections uses ConnectNetwork for electronic communications. If you already have a ConnectNetwork account, you can log in with the same email and password. Most services run through third-party vendor portals and apps—create or sign in to your account, add funds through the vendor site, then use their app or portal for phone calls, messaging, and video visits. One thing to watch: AdvancePay accounts become inactive after 180 consecutive days without activity, and balances may be forfeited unless law or contract says otherwise. ConnectNetwork also posts a notice about an August 2020 Telmate data breach, so review vendor notices and your account settings before sharing sensitive personal information. For refunds, double-check the phone number—different vendor pages list different contacts.

Sending a care package to someone at Brown Creek Corrections? The spring package is handled through Union Supply Direct and pre-approved for statewide purchase in North Carolina. For the current season, orders are accepted from Wednesday, January 7 through Friday, February 6 on the vendor's ordering page. Watch out for status changes: if the offender is placed on control status (HCON, MCON, ICON, or Safekeeper) before the package ships, the vendor cancels the order and refunds you minus a $5.00 restocking fee. Footwear rules limit offenders to one pair each of work boots, tennis shoes, and shower shoes at any time. Also, confirm compatibility before ordering rechargeable electronic devices—some prisons may not have the infrastructure to support them.

Brown Creek Corrections uses mailed money order deposits for NCDAC trust accounts, processed through a vendor. Your money order must be in U.S. dollars and made payable to TouchPay Holdings. Fill out every field on the NCDAC deposit form in blue or black ink, and include the offender's full name and correct OID number on the money order. Each money order is limited to $300, and there are no fees for NCDAC trust deposits. Mail only the completed deposit form and money order to: TouchPay Holdings, PO Box 174, Houston, TX 77001-0174. Don't include letters, photos, staples, stamps, cash, or anything else. Only approved visitors can deposit. If there's a problem, TouchPay returns everything to the sender address.

Brown Creek Correctional Institution houses male offenders in minimum custody, combining security with reentry-focused opportunities for eligible residents. The facility partners with South Piedmont Community College to provide post-incarceration education and vocational training, including carpentry and electrical programs. Work options include on-site facility assignments and jobs at the Correction Enterprises metal plant. Those who earn the privilege may participate in work-release to community jobs. A bit of history: Brown Creek opened in 1993 as a medium-custody facility, merged into Anson Correctional Institution in 2016, later operated as a minimum-custody unit, and was eventually re-established as a separate minimum-custody facility.