Who to Call With Questions About an Inmate at Buchanan County Jail
Need to schedule a visit or have questions about visitation? One phone number handles most of what you need. Here's who to call, when to reach them, and where to direct common questions.
For general-public visitation appointments at Buchanan County Jail (Buchanan County Law Enforcement Center), call (816) 236-8888. Scheduling is handled during set windows: Monday–Thursday from 8:00 AM–12:30 PM and 1:30 PM–5:00 PM, and Friday from 8:00 AM–12:30 PM. If you call during those hours, you’re more likely to reach the right person quickly and get the next available time slot.
Note: You can also schedule a visitation appointment in person with the receptionist in the lobby of the Buchanan County Law Enforcement Center.
Most visitation-related questions are handled through the same channels used to make an appointment: call (816) 236-8888 or speak with the receptionist in the lobby. If your main goal is to lock in a visit time, confirm what you need to do to get on the schedule, or find out what slots are available, start there.
All visitors go through a warrant check before seeing any inmate. If you have questions about an outstanding warrant, your legal status, or anything that might affect your eligibility to visit, handle that through the appropriate legal channels first. The jail runs this check automatically - so it's better to know where you stand before you arrive.
Quick Tips When Calling
- ✓ Call (816) 236-8888 to schedule a general-public visitation appointment.
- ✓ Call during scheduling windows: Monday–Thursday 8:00 AM–12:30 PM and 1:30 PM–5:00 PM; Friday 8:00 AM–12:30 PM.
- ✓ If you can’t call, schedule in person with the lobby receptionist.
Some questions are better directed to the jail's service providers. For inmate phone service or setting up an AdvanceConnect account, Buchanan County uses Securus - call 1-972-734-1111 (mobile) or 1-800-844-6591 (landline/international). For bonding or commissary funds, the jail no longer accepts cash, checks, or money orders. Use the lobby kiosk or make deposits online at inmatecanteen.com.
Note: The county publishes website information “as is” without warranty and isn’t liable if details are inaccurate or out of date - so for time-sensitive questions, confirm by phone.
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