Butte County Jail

Butte County Jail allows two in-person visits per inmate each week, on Saturdays and Sundays. Each visit lasts up to 45 minutes. Start times vary by housing unit—male and female units have different schedules, and some areas list separate overflow or dorm times. Check the unit-specific schedule before you go. Masks are no longer required following a CDPH revision effective April 3, 2023. If you're denied as a visitor, submit the jail's Application to visit (after denial) to Operations Lt. J. Agurkis. Verbal requests won't be accepted. Juvenile Hall has separate rules: bring a government-issued photo ID, pass security screening, leave prohibited items and outside food at home, and don't bring children into the lobby.

Butte County Jail uses ICSolutions for inmate phone access. Options include the Prepaid Collect program, Call Center Debit program, and Voicemail Messaging program—ICSolutions handles all telephony support. Domestic calls run $0.07 per minute (local, intrastate/intraLATA, intrastate/interLATA, and interstate). International debit calls add a Cost + $0.21 surcharge. Collect calls are available from 10:00 am to 10:00 pm. The jail won't accept incoming calls for inmates or take messages. Want to block calls to your number? Choose that option during the system voice prompt. To add funds, mail ICSolutions PrePaid deposits to the San Antonio address listed on the corrections page. If you're using video or messaging services, set up your provider account and add funds as required.

Address mail with the inmate's name and the facility address: 7 Gillick Way, Oroville, CA 95965. The jail also offers a Secure Mail System as an alternative. All incoming mail is processed and screened, with legal mail handled separately during contraband checks. Sending reading materials? Magazines, books, and newspapers must come directly from the publisher. Only paperback books shipped directly from the manufacturer are allowed—hardbacks and other packages won't be accepted. For medication, family or friends can bring it to the Jail Office for verification. The Jail Physician reviews it, and the Medical Unit handles dispensing.

Butte County Jail accepts deposits to inmate trust accounts through TouchPay. You can deposit online, at the lobby kiosk, or by phone. For phone deposits, call TouchPay's toll-free number (866-232-1899) and enter Site ID 795965 to route funds to the right facility. Deposits typically post to the inmate's account in about 30 minutes. Commissary spending is capped at $100 per inmate per week. Money must be in the account by 4 pm Sunday to count toward that week's order. Commissary items include stamps, paper, hygiene products, and snacks.