Send Photos & Mail at Butte County Jail

How to send messages, photos, and packages

Overview

Butte County Jail uses ICSolutions for inmate phone access. Options include the Prepaid Collect program, Call Center Debit program, and Voicemail Messaging program—ICSolutions handles all telephony support. Domestic calls run $0.07 per minute (local, intrastate/intraLATA, intrastate/interLATA, and interstate). International debit calls add a Cost + $0.21 surcharge. Collect calls are available from 10:00 am to 10:00 pm. The jail won't accept incoming calls for inmates or take messages. Want to block calls to your number? Choose that option during the system voice prompt. To add funds, mail ICSolutions PrePaid deposits to the San Antonio address listed on the corrections page. If you're using video or messaging services, set up your provider account and add funds as required.

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Quick Facts

  • ICSolutions provides the jail's Prepaid Collect, Call Center Debit, and Voicemail Messaging phone programs.
  • Domestic calls are billed at $0.07 per minute; international debit calls add Cost + $0.21.
  • Collect calls from inmate phones are available from 10:00 am to 10:00 pm and the jail will not accept incoming calls or take messages for inmates.
  • ICSolutions lets recipients opt to block their phone from receiving calls during the system voice prompt and should be contacted for phone-system issues.
  • Mail to inmates should be addressed to 7 Gillick Way, Oroville, CA 95965 with the inmate's name on the envelope.

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Common Questions

How much does it cost to call an inmate at Butte County Jail?

Domestic calls (local, intrastate/intraLATA, intrastate/interLATA, and interstate) are billed at $0.07 per minute. International debit calls have an additional Cost + $0.21 surcharge.

How do I add money to an inmate's ICSolutions phone account?

Butte County Jail uses ICSolutions PrePaid accounts for telephone funds. Deposits can be mailed to the San Antonio address listed on the corrections page—follow ICSolutions’ instructions when adding funds.

Can I block calls from Butte County Jail or report phone problems?

Yes. During the vendor's voice prompt, choose the option to block your phone from receiving calls. For phone-system issues, contact ICSolutions directly.

How do I address mail to someone at Butte County Jail?

Write the inmate's full name on the envelope and use this address: 7 Gillick Way, Oroville, CA 95965. Include any required booking identifier and your return address.

Can I send books, magazines, or newspapers to an inmate at Butte County Jail?

Yes, but only under specific rules: magazines, books, and newspapers must be sent directly from the publisher. Paperback books must be delivered directly from the manufacturer; hardbacks and other packages aren’t accepted.

Can I bring medication to Butte County Jail for an inmate?

Yes. Family or friends can bring medication to the Jail Office for verification. The Jail Physician reviews it, and it’s dispensed through the Medical Unit.

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