Video Visits at Calhoun County Jail: Free Onsite vs. Paid Remote—What to Know
Calhoun County Jail offers two ways to video visit—free terminals at the facility or paid remote visits from home. Here's what you need to know to pick the right option.
You've got two choices for video visits at Calhoun County Jail. Show up in person and use the onsite terminals - completely free. Can't make it to the facility? You'll go through the jail's ICSolutions system for a remote video visit, either on a computer or an Android device using the ICS MOBILE app (also called
Quick tip: Onsite video terminals are free. Remote video visits are done through ICSolutions (web) or the ICS MOBILE (“The Visitor”) Android app and are fee-based.
Remote video visits aren't free. A 25-minute session costs $8.75, so it's worth weighing whether the trip to the facility makes more sense than paying from home.
No-refund rule: The jail states that internet connectivity issues during off-site video visits will not be refunded.
Setting up video visitation runs through ICSolutions. You can log in on their website or use the ICS MOBILE (
Already have an ICSolutions account for inmate phone calls? You can use that same login - no need to create a new one.
- Log in or create your ICSolutions account - Use the ICSolutions site to access an existing account or set up a new one.
- Choose “Register for Video” - This is the option you’ll use to set up video visitation access.
- Complete the registration steps - Follow the prompts until registration is finished.
- Schedule your visit - Once you’re registered, you can schedule a visitation session through ICSolutions.
Onsite video visits happen Monday through Friday in two time blocks: 7:30–10:30am and 12:30–4:30pm. If your schedule works with these weekday hours, the free terminals are your most budget-friendly option.
Remote video visits are available every day - not just weekdays. Hours run 7:30–10:30am and 12:30–4:30pm, plus an evening window from 7:30–9:00pm. That extra flexibility helps if you work during the day or can't get to the facility.
- ✓ Onsite video visits: Monday–Friday, 7:30–10:30am
- ✓ Onsite video visits: Monday–Friday, 12:30–4:30pm
- ✓ Remote video visits: Daily, 7:30–10:30am
- ✓ Remote video visits: Daily, 12:30–4:30pm
- ✓ Remote video visits: Daily, 7:30–9:00pm
Deciding between the two? Onsite is free; remote costs money. If you can realistically get to the facility, that's the safer bet - especially since the jail won't refund remote visits interrupted by internet problems. Going remote anyway? Test your connection first so you're not paying for a session that drops halfway through.
- ✓ Decide whether a free onsite terminal visit works for you, or whether you need a paid off-site visit
- ✓ For remote visits, use a computer or an Android device with the ICS MOBILE (“The Visitor”) app
- ✓ Log in to ICSolutions (or create an account) and select “Register for Video”
- ✓ After registration is complete, schedule your visitation session through ICSolutions
- ✓ Check your internet connection before the visit starts, since connectivity problems during off-site visits are not refunded
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