How to Visit Facility
Visiting is much easier when you set up the right accounts and schedule ahead. Here are two things to do first, plus what to confirm with the facility before you go.
Set up your Securus account before your loved one's facility transitions to Securus services. Getting this done early means you won't be scrambling to create an account right when you actually need it.
To schedule visits, sign in to the GTL/CDCR visit portal. You can set up or manage visits there, and your visit is confirmed instantly. No waiting, no guesswork.
Note: This does not include the exact transition date for Securus, whether both systems apply the same way at every facility, or the facility's specific visiting rules (hours, approvals, ID requirements, dress code, and any fees). Confirm those details before you travel.
- Create a Securus account now - Set it up before your loved one’s facility transitions to Securus services so you are ready when Securus-based options become available.
- Sign in to the GTL/CDCR visit portal - Use it to schedule a visit time or manage upcoming visits.
- Schedule through the portal for instant confirmation - Visits scheduled in the portal are confirmed instantly, so you can lock in your time before you go.
What to Verify
- ✓ Confirm whether and when the facility will transition to Securus services, so you know when a Securus account becomes a must-have for you.
- ✓ Confirm the GTL/CDCR visit portal is the correct scheduling method for this facility, and ask if there are any additional steps you still need to complete even though portal-scheduled visits are confirmed instantly.
- ✓ Verify visiting hours and any holiday changes.
- ✓ Ask what ID you must bring and whether visitors need pre-approval.
- ✓ Check dress code and property rules (what you can bring in, what must stay in your car).
- ✓ Confirm whether there are any costs tied to the services you plan to use.
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