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Send Money at California Institution for Women

How to deposit funds, commissary, and payment options

Overview

California Institution for Women (CIW) uses third-party vendor platforms for account access and related services. Securus directs families to open an account—it's not required for free telephone calls, but you'll need one for video and electronic messaging once those launch. GTL VisitMe includes a

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Quick Facts

  • Securus instructs families to open an account; an account is not required for free telephone calls but will be required for future video and electronic messaging.
  • GTL VisitMe provides a 'CLAIM ACCOUNT' option for new users and links to Terms of Use and Privacy Policy pages.
  • Do not mail cash; most facilities refuse cash sent through the mail.
  • Funds deposited to an inmate trust account typically pay for commissary, phone time, hygiene items, and may be reduced by court‑ordered restitution or other authorized deductions.

Send Money Guides

ciw-tablet-content-refunds-checklist

What you’ll lose when CIW switches tablets — and how to request refunds

CDCR is switching its telecom and tablet services from ViaPath to Securus. The California Department of Technology awarded the new contract to Securus Technologies, LLC on February 21, 2025, and CDCR set up an interim agreement with ViaPath to keep services running during the transition. At California Institution for Women (CIW), the tablet exchange window was scheduled for February 4–6 — that's when ViaPath tablets get swapped out for new Securus tablets.

Common Questions

Do I need a Securus account to use telephone, video, or messaging services for someone at CIW?

Securus says an account is not required for free telephone calls. It will be required for future video and electronic messaging services.

How do I claim a GTL VisitMe account for someone at CIW?

On the GTL VisitMe site, choose the

Can I mail cash or a personal check to send money to someone at CIW?

Don't mail cash—most facilities refuse it. Use a U.S. Postal money order or an approved vendor deposit method instead.

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