Mail, photos, messaging, and phone/call options for staying in touch.
California Institution for Women (CIW) is moving to Securus as the statewide communications provider for phone calls, video sessions, and electronic messaging. Audio calls from institution phones or tablets are free and don't require an online account. Video calls and electronic messages, on the other hand, do require a Securus account. For video visits, Securus Video Connect is the web-based system used to schedule and join sessions from anywhere, and it's available to family, attorneys, and officials. To pay for prepaid video visits, add funds through AdvanceConnect and register for Video Connect by following the provider's setup steps. During the CDCR transition, some institutions may stay on older platforms until their switch date. Setting up your Securus account and adding funds ahead of time means you'll be ready when CIW goes live.
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If your loved one is housed at a CDCR facility like California Institution for Women, communication services are moving to Securus. Here's what you can do now to get ready for phone calls, video calls, and electronic messages as they roll out.
Need to reach the California Institution for Women (CIW)? The main phone number is (909) 597-1772. The facility's address is 16756 Chino-Corona Road, Corona, CA 92880.
Trying to send a care package to someone at the California Institution for Women (CIW)? Here's the catch: you can't mail quarterly packages yourself. They have to go through CDCR-approved vendors.
No. Securus says free audio calls do not require an online account. You only need a Securus account for video calls or electronic messaging.
Create a Securus account and register for Securus Video Connect so you can schedule video sessions. Add funds for prepaid video calls through AdvanceConnect before your scheduled visit, following Securus instructions.
Possibly. During CDCR's statewide transition, some institutions remain on their previous platform until the site officially moves to Securus. Setting up a Securus account and adding funds ahead of time helps you stay ready when CIW goes live.
CIW is switching phone and tablet services from ViaPath to Securus on a set schedule. Here's what's happening when — and what you can do now so you're not caught off guard during the changeover.
If you use video calls, e-messages, or photos at California Institution for Women (CIW), the switch from ViaPath to Securus works in your favor. Here are the exact rate differences—plus a few scenarios to help you estimate your monthly savings.
Sending money and paying for communication services can feel confusing during a vendor change. Here's how to set yourself up so your loved one's transition goes smoothly and your funds end up in the right place.
