How to visit, scheduling, dress code, and visitor requirements
Richard J. Donovan Correctional Facility uses the GTL/ViaPath visitation portal for scheduling visits. Once signed in, you can manage upcoming visits and get instant booking confirmation. New visitors should use the "CLAIM ACCOUNT" link to create access, then sign in with a Visitor ID or email to book. The scheduling site works on both computers and mobile devices, but visit rules, types, and on-site requirements vary—check the facility's visitation page before you travel. Bring valid photo ID and make sure you're on the incarcerated person's approved visiting list.
Search for a loved one and send messages and photos in minutes.
CSP‑Sacramento uses the CDCR VisitMe portal to schedule visits. This is where you'll log in, pick a time slot, and track your upcoming visits. The portal runs on ViaPath Technologies (Telmate)—you'll see their branding when you access the site.
Schedule through the GTL/ViaPath online portal by signing in and booking a time—you'll get instant confirmation. New visitors should use "CLAIM ACCOUNT," then sign in with a Visitor ID or email. Check the facility's visitation page for rules and allowed visit types before traveling.
Yes. New users can create access using the "CLAIM ACCOUNT" link. If you have sign-in trouble, use the portal's password reset or account recovery options.
Yes. The GTL/ViaPath portal includes links to its Terms of Use and Privacy Policy. It also displays ViaPath/GTL branding and a 2015–2026 copyright notice.
Need to contact California State Prison, Sacramento (CSP–Sacramento)? This directory has the main phone number, addresses, fax, and key staff contacts all in one place—so you can reach the right department without the runaround.
- Main phone: (916) 985-8610
CSP–Sacramento has two addresses—one for visiting in person, another for mail. Use the right one, and your trip or letter gets where it needs to go.
