How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Calloway County Jail.

Sending Photos and Postcards

A great way to send love and support to a loved one at Calloway County Jail is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Calloway County Jail.

Frequently asked questions about Calloway County Jail

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Calloway County Jail.

2. How much does it cost to send a message to Calloway County Jail?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Calloway County Jail?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Calloway County Jail. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Calloway County Jail. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Calloway County Jail?

   Mailing address:

   Calloway County Jail
   310 N 4th St
   Murray, KY 42071
   Phone: (270) 753-6150

   Business hours:

   • Monday: Open 24 hours
   • Tuesday: Open 24 hours
   • Wednesday: Open 24 hours
   • Thursday: Open 24 hours
   • Friday: Open 24 hours
   • Saturday: Open 24 hours
   • Sunday: Open 24 hours

5. What are the visiting hours at Calloway County Jail?

   Visiting hours at Calloway County Jail vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (270) 753-6150 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Calloway County Jail?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Calloway County Jail for their specific mail policies.

7. How do I send money to an inmate at Calloway County Jail?

   You can send money to an inmate at Calloway County Jail through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Calloway County Jail?

   Many facilities now offer video visitation as an alternative to in-person visits. At Calloway County Jail, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Calloway County Jail?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Calloway County Jail for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Calloway County Jail, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Maintaining connections with family and community represents a cornerstone of the rehabilitation approach at Calloway County Jail in Kentucky. The facility operates a structured visitation program with specific schedules for both the main jail and workhouse populations, recognizing that sustained family contact often supports successful reentry outcomes. Main jail residents typically receive two 25-minute visits per week on Wednesdays and Saturdays, with separate time blocks designated for male and female populations, while workhouse residents may participate in longer 45-minute Sunday visits conducted through secure glass partitions.

Beyond visitation services, correctional facilities in Kentucky commonly provide educational and vocational programming to support skill development during incarceration. Calloway County Jail may offer basic literacy classes, GED preparation, and job readiness training to help residents prepare for employment upon release. Substance abuse counseling and mental health services are typically available, as these programs address underlying issues that often contribute to criminal behavior. The facility likely provides access to religious services and pastoral care, with clergy visits permitted during regular business hours for spiritual support and guidance.

Additional support services may include medical care, commissary access, and correspondence privileges to help residents maintain stability during their stay. Work release and community service programs through the workhouse component potentially allow eligible individuals to maintain employment or develop work experience while serving their sentences. These comprehensive services work together to address the various needs of the incarcerated population while promoting accountability and preparing residents for successful community reintegration.

Daily Life & Visitation

Family connections remain a vital part of life for individuals housed at Calloway County Jail, with structured visitation schedules designed to maintain these important relationships. The facility operates separate visitation times for the main jail and workhouse populations, with main jail visits occurring on Wednesdays and Saturdays through glass partitions using phone handsets. Male inmates typically receive visitors between 8AM and 2PM, while female inmates have afternoon slots from 3:30PM to 5:00PM, with each visit lasting 25 minutes. The workhouse population enjoys longer Sunday visits of 45 minutes, though these also occur behind glass barriers for security purposes.

The scheduling system requires advance planning, as families must call on specific days to reserve their visit slots - Sunday mornings for Wednesday visits and Thursday mornings for Saturday visits. Up to two adults and unlimited children may visit together, though visitors must present photo identification and follow strict facility guidelines. Cell phones are permitted in the lobby area but not in the actual visitation booths, and all conversations may be recorded for security purposes. Children under 18 must be accompanied by an adult, and the facility maintains zero tolerance for visitors appearing under the influence or displaying disruptive behavior.

Between visits, inmates at Calloway County Jail likely follow structured daily routines common to Kentucky correctional facilities, which may include scheduled meal times, recreational periods, and work assignments for eligible individuals. The workhouse and work release programs suggest opportunities for inmates to maintain employment or participate in community service activities, potentially providing structure and purpose during their incarceration. Religious services are accommodated through weekly clergy visits during regular business hours, offering spiritual support to those who seek it. While specific programming details aren’t outlined, facilities of this type typically provide basic educational resources, library access, and limited recreational activities to help inmates maintain their physical and mental well-being during their stay.