Canyon County Jail

Canyon County Jail is video-only for visitation, handled through CTel. Each inmate gets 60 free video minutes per week, but unused minutes don't carry over. Every visit must be scheduled at least two hours in advance, either online at InmateSales.com or at the CTel kiosk in the jail lobby. Video visit time blocks run seven days a week: 8:00 a.m. to 10:30 a.m., 12:00 p.m. to 4:30 p.m., and 7:00 p.m. to 11:00 p.m. Juvenile visitation follows separate windows (check the juvenile schedule) and may use Webex, phone, or no-contact visits depending on the day.

Staying in touch with someone at Canyon County Jail mostly means using the jail's phone and video system. Remote video visits cost $0.20 per minute, and there's no limit on how many video visits an inmate can have. Juvenile detainees follow different rules: they can make at least two outgoing calls per week to a parent, grandparent, or guardian, but the jail does not accept incoming calls for them. To get started, you'll need to find the facility's approved vendor for phone or video services and set up an account. Most vendors require prepayment or an account with available funds before a call or video session can begin. Check the vendor's account details and the facility's pages for scheduling, device requirements, and any extra steps.

Commissary at Canyon County Jail is provided by Summit Food Services, and inmates purchase items using their trust account. To add money, use JailATM (www.jailatm.com) or deposit at the visitation-lobby kiosk/cashier with a credit or debit card. The jail no longer accepts cash or mailed money orders for inmate accounts. Orders process on Saturdays, so funds need to be on the account by Tuesday at 5:00 p.m. to count toward that week's order. Weekly spending is capped at $75.00. If an inmate's balance drops below $2.50, they can request a free indigent writing pack with two stamped envelopes, a flex pen, and four sheets of paper. When depositing, enter the resident's full name and ID and select the correct agency.