How to send messages, photos, and packages
Staying in touch with someone at Canyon County Jail mostly means using the jail's phone and video system. Remote video visits cost $0.20 per minute, and there's no limit on how many video visits an inmate can have. Juvenile detainees follow different rules: they can make at least two outgoing calls per week to a parent, grandparent, or guardian, but the jail does not accept incoming calls for them. To get started, you'll need to find the facility's approved vendor for phone or video services and set up an account. Most vendors require prepayment or an account with available funds before a call or video session can begin. Check the vendor's account details and the facility's pages for scheduling, device requirements, and any extra steps.
Search for a loved one and send messages and photos in minutes.
Sending mail to someone at Canyon County Jail? The process changed in 2024. Letters are now scanned and delivered electronically — the original paper doesn't stay with the inmate.
If your loved one is at Canyon County Jail, here's the key thing: incoming mail is now scanned and delivered electronically. Use the right address and a scanner-friendly format, and your letter will get through without issues.
Canyon County Jail changed how inmate mail works in 2024. Your letter's address, paper size, and format all matter more now, and getting any of them wrong means your mail gets rejected.
Mail rules at Canyon County Jail changed in 2024. Small details now matter more than they used to. Here's how to address your letter correctly, what will (and won't) make it through the scanner, and what happens if your loved one can't afford supplies.
Mail rules at Canyon County Jail changed in 2024. Send your letter to the right address with the correct info on the envelope, and it'll be scanned and delivered electronically to your loved one.
If your child is at Southwest Idaho Juvenile Detention Center (SWIJDC), you'll need to know the rules around visits, phone calls, mail, and release pickup. Here's what to expect.
Your mail to Canyon County Jail looks fine—so why was it rejected? Most likely, it's the scanning process. Since January 29, 2024, all incoming inmate mail gets scanned and delivered electronically. Your letter needs to work with a sheet-fed scanner: flat, clean, easy to feed. Anything bulky, textured, or messy? That's what gets refused.
- Stamps — listed as prohibited in incoming mail and can cause the entire envelope to be rejected. - Blank envelopes — not allowed to be included with correspondence. - Stationery — prohibited in incoming mail. - Cash, checks, or any other form of currency — should never be sent with correspondence and will trigger rejection.
Sending mail to someone at Canyon County Jail? Assume it will be opened and read. Keep it simple and avoid anything the jail considers contraband or a rules violation—that's the fastest way to make sure your letter actually gets delivered.
Remote video visits at Canyon County Jail cost $0.20 per minute.
No. Incoming calls are not accepted for juveniles at Canyon County Jail. Juveniles may make at least two outgoing calls per week to a parent, grandparent, or guardian.
Start by finding the facility's approved phone or video vendor and creating an account. Make sure you have funds loaded through the vendor's accepted payment methods before trying to place calls or start video visits.
Trying to add money for someone at Canyon County? The biggest change is straightforward: the jail no longer accepts cash or money orders. Here's what works now — and the fastest way to get it done.
Timing a commissary deposit at Canyon County Jail comes down to two things: orders process on Saturday, and money needs to hit the account by Tuesday.
Commissary at Canyon County Jail runs on a weekly cycle, and one deadline matters most: Tuesday at 5:00 p.m. Miss it, and the money you send won't count until the following week.
