Before You Visit Carbon County Correctional Facility: Save These Phone Numbers
Save these numbers in your phone before you head out. When something changes last-minute—visitation questions, account issues, a refund—you'll be glad you have the right contact ready.
Carbon County Correctional Facility main line: (570) 325-2211. Call here for general questions before your visit.
Email: jodikelly@carboncounty.net. Good for non-urgent questions when you don't need an immediate answer.
OffenderConnect telephone payment line: 1-814-949-3303. Call here to make a payment by phone.
OffenderConnect trust deposits: 1-888-988-4768. This is the dedicated line for trust deposits.
Need an AdvancePay refund? Call ConnectNetwork customer service at 877-650-4249. They handle refunds and any AdvancePay account issues.
Quick Guidance
- ✓ Visitation or general facility questions: call Carbon County Correctional Facility at (570) 325-2211
- ✓ Paying by phone through OffenderConnect: call 1-814-949-3303
- ✓ Trust deposits through OffenderConnect: call 1-888-988-4768
- ✓ AdvancePay refunds (ConnectNetwork customer service): call 877-650-4249
Tip: Save all four numbers as contacts before you go - something like
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