How to Contact an Inmate at Carbon County Corrections Facility, PA (PA)
Need to reach someone at Carbon County Correctional Facility? Start with a phone call or email, and use OffenderConnect to add money to their account.
The quickest way to get help is by calling Carbon County Correctional Facility at (570) 325-2211. You can also email jodikelly@carboncounty.net if you prefer to put your question in writing or need a record of your request.
To add money for an inmate, use OffenderConnect. This deposit service lets you fund an inmate's trust fund account, their prepaid telephone account, or both.
Note: Carbon County Correctional Facility operates with two security levels, which can affect how communication and other processes work. If you're unsure about a specific requirement, call the facility to confirm.
Steps to Follow
- ✓ Call Carbon County Correctional Facility at (570) 325-2211 if you need help with communication options or account questions
- ✓ Email jodikelly@carboncounty.net for non-urgent questions or written follow-up
- ✓ Use OffenderConnect to deposit money to an inmate’s trust fund account and/or prepaid phone account
The facility describes OffenderConnect as the quickest and most convenient option for funding your loved one’s account.
- Confirm the best phone contact: Call (570) 325-2211 and verify you have the right department and the correct way to request information.
- Confirm the right email for your question: Use jodikelly@carboncounty.net, and ask if there is a different email you should use for your specific need.
- Verify deposit details before you send money: Confirm with the facility that OffenderConnect is the correct service for the account you want to fund (trust fund and/or prepaid phone), and ask what payment methods are accepted.
- Ask about reminder and expiration notices if you use ViaPath services: If your contact information is provided to ViaPath and you opt in to reminders, the policy states you will get a text or email about scheduled account expiration no later than 30 days before the account expires. Make sure you understand whether this applies to your account and how to opt in.
Note: Because the facility operates at two security levels, double-check any security requirements that might affect communication or account access before you proceed.
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