Carteret Corrections Center, NC

Physical Address
1084 Orange StNewport, NC, 28570

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Guides for This Facility

At a Glance

Visitation

  • In-person visits were discontinued on November 1; all visitation is now via video through PayTel.
  • Visitors must schedule video visits at www.paytel.com.
  • Each inmate is allowed one free 15-minute video visit per week; extra minutes cost $0.30 per minute.

Communication

  • Carteret Corrections Center uses Paytel for telephone services and records and monitors all calls.
  • Inmates are permitted one free local one‑minute telephone call upon admission.
  • If not released, inmates have telephone access up to two times daily, with a guaranteed minimum of once per week, subject to rules and behavior.

Mail & Letters

  • Letters must be 10 pages or fewer per envelope.
  • Paper size for mail cannot exceed 8.5 × 11 inches.
  • The mail processing center will not accept cash, personal checks, or money orders, and certain items like Polaroid photos, glitter, glue, tape, 3D elements, and electronic components are prohibited.

Sending Money

  • A deposit kiosk is located at 304 Craven Street, Beaufort, open Monday–Friday 8:00 a.m.–5:00 p.m. (except holidays).
  • Kiosk deposits post immediately and carry a $3.00 transaction fee regardless of amount.
  • Online deposits via JailATM accept credit/debit cards but the service charges a 10% transaction fee.

Contact Info

  • For questions about the online inmate inquiry, call the Carteret County Sheriff's Office at 252-504-4832.
  • For emergencies involving an incarcerated person, call 911.
  • Before calling the facility or sheriff’s office, have the person’s full name and offender/booking ID ready.

Based on official sources and community feedback. Learn how we verify

Topic Overviews

Visitation

Carteret Corrections Center ended in-person visitation on November 1. All visits are now video visits through PayTel, scheduled at paytel.com. Each inmate gets one free 15-minute video visit per week—additional time costs $0.30 per minute. No phone or computer? The jail has a video visitation kiosk in the visitation room, but you'll need to schedule kiosk sessions during lobby hours (8:30 AM–4:30 PM). Before scheduling, make sure you're on the approved visitor list and have completed any required forms. For help setting up your account, check PayTel's website or call their support line.

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Communication

Carteret Corrections Center uses PayTel for telephone service. All calls are recorded and monitored for security. When someone is first admitted, they get one free local one-minute call to notify family, friends, or an attorney. After that, inmates who aren't released can access phones up to twice daily (at least once per week minimum), depending on facility rules and behavior. To set up service or manage calling, visit PayTel's website or call 1-800-PAY-TELL. Want to block calls to your number? Contact the detention center administrator or call PayTel at 1-800-729-8355. Since a third-party vendor handles phone service, you'll create an account, add funds, and manage options through their portal or app.

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Mail & Letters

Carteret County Detention Center (Carteret Corrections Center) routes eligible non-legal mail through a scanning process. Letters that meet the criteria get digitized and delivered to the inmate's tablet—some physical originals may be destroyed afterward. Keep standard letters to 10 pages or fewer per envelope and use paper no larger than 8.5×11 inches. The mail processing center won't accept cash, personal checks, or money orders. It also rejects Polaroid photos, glitter, glue, tape, three-dimensional add-ons, and electronic components. Magazines and other publications sent to the mail center get returned to sender. Sending books? They must ship via USPS from approved national sellers to PO Box 239, Beaufort, NC 28516. No hardcovers—size and publisher restrictions apply. Legal mail should be clearly marked and gets opened in the inmate's presence.

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Sending Money

You have a few options for sending money to someone at Carteret Corrections Center. There's a walk-in deposit kiosk at 304 Craven Street in Beaufort, open Monday through Friday from 8:00 a.m. to 5:00 p.m. (closed on holidays). Kiosk deposits post immediately and cost a flat $3.00 transaction fee regardless of amount. Prefer to pay remotely? Create a JailATM account and deposit using a credit or debit card—the online service charges a 10% transaction fee. You can also mail funds as a money order, certified check, or payroll check payable to the inmate. Mailed payments get deposited the following business day. Personal checks aren't accepted. For any method, use the inmate's exact booked name and required account/ID.

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Common Questions

Showing 6 of 16
Q

When did Carteret Corrections Center switch to video-only visits?

Carteret Corrections Center discontinued in-person visits starting November 1 and moved all visitation to video through PayTel.

Visitation
Q

How do I schedule a video visit at Carteret Corrections Center?

Schedule video visits online at paytel.com. If you need help setting up a PayTel account, use PayTel’s website resources or the support line listed on their site.

Visitation
Q

What can I do if I don’t have a phone or computer for a video visit?

You can use the jail’s video visitation kiosk in the visitation room. Kiosk visits must be scheduled during lobby hours, 8:30 AM–4:30 PM.

Visitation
Q

How long is the free visit and how are extra minutes charged?

Each inmate receives one free 15-minute video visit per week. Extra minutes are charged at $0.30 per minute.

Visitation
Q

How do I set up an account to receive calls from someone at Carteret Corrections Center?

Carteret Corrections Center uses PayTel for phone service. Set up your account through PayTel’s website or by calling 1-800-PAY-TELL, then add funds and manage available services through the PayTel portal or app.

Communication
Q

Are inmate phone calls to and from Carteret Corrections Center recorded or monitored?

Yes. The facility’s Paytel phone system records and monitors all calls for security reasons.

Communication

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Did You Know?

Carteret Corrections Center doesn't accept cash, personal checks, or money orders through its mail processing center. Letters need to stay short — 10 pages or fewer per envelope.

This guide is compiled from official facility documentation and community feedback. Learn how we verify