Carteret Corrections Center, NC
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Guides for This Facility

How to Send Money to an Inmate at Carteret County Detention Center: Kiosk, JailATM, or Mail (which is cheapest and fastest)
You have three ways to add money to an inmate's account at Carteret County Detention Center: the lobby kiosk, online through JailATM, or mailing an approved payment. Which one makes sense depends on how fast you need the funds posted and what fees you're okay paying.
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Video Visits at Carteret County Jail: What Changed, How to Schedule on PayTel, and What to Do If You Don’t Have a Computer
Planning to visit someone at Carteret Corrections Center? Visits are video-only now and run through PayTel. Here's what changed, what it costs, how to schedule, and what to do if you don't have a device.
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What Happens During Your Loved One's First Hour at Carteret County Jail
That first call after an arrest is short and stressful. Here's what Carteret County Detention Center says to expect about that initial call—and how phone access works if your loved one stays in custody.
Read GuideAt a Glance
Visitation
- In-person visits were discontinued on November 1; all visitation is now via video through PayTel.
- Visitors must schedule video visits at www.paytel.com.
- Each inmate is allowed one free 15-minute video visit per week; extra minutes cost $0.30 per minute.
Communication
- Carteret Corrections Center uses Paytel for telephone services and records and monitors all calls.
- Inmates are permitted one free local one‑minute telephone call upon admission.
- If not released, inmates have telephone access up to two times daily, with a guaranteed minimum of once per week, subject to rules and behavior.
Mail & Letters
- Letters must be 10 pages or fewer per envelope.
- Paper size for mail cannot exceed 8.5 × 11 inches.
- The mail processing center will not accept cash, personal checks, or money orders, and certain items like Polaroid photos, glitter, glue, tape, 3D elements, and electronic components are prohibited.
Sending Money
- A deposit kiosk is located at 304 Craven Street, Beaufort, open Monday–Friday 8:00 a.m.–5:00 p.m. (except holidays).
- Kiosk deposits post immediately and carry a $3.00 transaction fee regardless of amount.
- Online deposits via JailATM accept credit/debit cards but the service charges a 10% transaction fee.
Contact Info
- For questions about the online inmate inquiry, call the Carteret County Sheriff's Office at 252-504-4832.
- For emergencies involving an incarcerated person, call 911.
- Before calling the facility or sheriff’s office, have the person’s full name and offender/booking ID ready.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
Carteret Corrections Center ended in-person visitation on November 1. All visits are now video visits through PayTel, scheduled at paytel.com. Each inmate gets one free 15-minute video visit per week—additional time costs $0.30 per minute. No phone or computer? The jail has a video visitation kiosk in the visitation room, but you'll need to schedule kiosk sessions during lobby hours (8:30 AM–4:30 PM). Before scheduling, make sure you're on the approved visitor list and have completed any required forms. For help setting up your account, check PayTel's website or call their support line.
Read full guideCommunication
Carteret Corrections Center uses PayTel for telephone service. All calls are recorded and monitored for security. When someone is first admitted, they get one free local one-minute call to notify family, friends, or an attorney. After that, inmates who aren't released can access phones up to twice daily (at least once per week minimum), depending on facility rules and behavior. To set up service or manage calling, visit PayTel's website or call 1-800-PAY-TELL. Want to block calls to your number? Contact the detention center administrator or call PayTel at 1-800-729-8355. Since a third-party vendor handles phone service, you'll create an account, add funds, and manage options through their portal or app.
Read full guideMail & Letters
Carteret County Detention Center (Carteret Corrections Center) routes eligible non-legal mail through a scanning process. Letters that meet the criteria get digitized and delivered to the inmate's tablet—some physical originals may be destroyed afterward. Keep standard letters to 10 pages or fewer per envelope and use paper no larger than 8.5×11 inches. The mail processing center won't accept cash, personal checks, or money orders. It also rejects Polaroid photos, glitter, glue, tape, three-dimensional add-ons, and electronic components. Magazines and other publications sent to the mail center get returned to sender. Sending books? They must ship via USPS from approved national sellers to PO Box 239, Beaufort, NC 28516. No hardcovers—size and publisher restrictions apply. Legal mail should be clearly marked and gets opened in the inmate's presence.
Read full guideSending Money
You have a few options for sending money to someone at Carteret Corrections Center. There's a walk-in deposit kiosk at 304 Craven Street in Beaufort, open Monday through Friday from 8:00 a.m. to 5:00 p.m. (closed on holidays). Kiosk deposits post immediately and cost a flat $3.00 transaction fee regardless of amount. Prefer to pay remotely? Create a JailATM account and deposit using a credit or debit card—the online service charges a 10% transaction fee. You can also mail funds as a money order, certified check, or payroll check payable to the inmate. Mailed payments get deposited the following business day. Personal checks aren't accepted. For any method, use the inmate's exact booked name and required account/ID.
Read full guideCommon Questions
Showing 6 of 16When did Carteret Corrections Center switch to video-only visits?
Carteret Corrections Center discontinued in-person visits starting November 1 and moved all visitation to video through PayTel.
VisitationHow do I schedule a video visit at Carteret Corrections Center?
Schedule video visits online at paytel.com. If you need help setting up a PayTel account, use PayTel’s website resources or the support line listed on their site.
VisitationWhat can I do if I don’t have a phone or computer for a video visit?
You can use the jail’s video visitation kiosk in the visitation room. Kiosk visits must be scheduled during lobby hours, 8:30 AM–4:30 PM.
VisitationHow long is the free visit and how are extra minutes charged?
Each inmate receives one free 15-minute video visit per week. Extra minutes are charged at $0.30 per minute.
VisitationHow do I set up an account to receive calls from someone at Carteret Corrections Center?
Carteret Corrections Center uses PayTel for phone service. Set up your account through PayTel’s website or by calling 1-800-PAY-TELL, then add funds and manage available services through the PayTel portal or app.
CommunicationAre inmate phone calls to and from Carteret Corrections Center recorded or monitored?
Yes. The facility’s Paytel phone system records and monitors all calls for security reasons.
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Did You Know?
Carteret Corrections Center doesn't accept cash, personal checks, or money orders through its mail processing center. Letters need to stay short — 10 pages or fewer per envelope.
This guide is compiled from official facility documentation and community feedback. Learn how we verify