Mail, photos, messaging, and phone/call options for staying in touch.
Central California Women's Facility (CCWF) is part of a CDCR transition from ViaPath/GTL to Securus for phone, video, and messaging services. Create a Securus account before CCWF switches over so you're ready for video visits and electronic messaging. If you have a remaining balance on ViaPath/GTL, you can submit a refund request online through their portal. During the changeover, you may still see ViaPath/GTL branding on vendor pages, including copyright notices from 2015–2026. Register on the department's communications platform and add prepaid funds so audio and video connections work once CCWF completes the move.
Search for a loved one and send messages and photos in minutes.
Trying to call, message, or stay in touch with someone at Central California Women's Facility (CCWF)? The biggest thing to know right now: CDCR is moving communication services from ViaPath to Securus. Here's how to prepare so you're not scrambling when your loved one's facility switches over.
Trying to send a care package to someone at Central California Women's Facility (CCWF)? Here's the biggest surprise: you can't mail it yourself. Quarterly packages must be ordered through CDCR-authorized private vendors. And the rules around money versus vendor purchases can affect what your loved one actually receives.
CCWF is part of a CDCR-wide transition from ViaPath/GTL to Securus for phone, video, and messaging. Check CDCR and Securus notices for the official switchover timing and which services are currently active at CCWF.
Yes. Create a Securus account before the facility transition so you can use video visits and electronic messaging when CCWF moves. Follow the registration steps and add prepaid funds if required for video services.
ViaPath refund requests can be submitted online through the old portal. Look for the refund request link on the vendor site and complete their online process.
Want an in-person visit at Central California Women's Facility (CCWF)? You'll book it through CDCR's Visitation Scheduling Application (VSA). No calling the front desk—everything goes through VSA.
When a facility switches providers, money and communication accounts can change too. Here's what to do now, and what to double-check so your funds actually reach your loved one.
Want to video visit someone at Central California Women's Facility (CCWF)? You'll use Securus Video Connect. The process is straightforward: create your Securus account, add funds for prepaid video, and enable Video Connect.
