How to send messages, photos, and packages
Central California Women's Facility (CCWF) uses Securus—CDCR's contracted provider—for phone calls, video visits, and electronic messaging. You don't need an account to receive free phone calls, but you will need one for video and messaging when those services are available. Set up your Securus account through the website or mobile app. For prepaid video visits, add funds using AdvanceConnect, enable Video Connect, and select
Search for a loved one and send messages and photos in minutes.
Trying to send a care package to someone at Central California Women's Facility (CCWF)? Here's the biggest surprise: you can't mail it yourself. Quarterly packages must be ordered through CDCR-authorized private vendors. And the rules around money versus vendor purchases can affect what your loved one actually receives.
No. An online Securus account isn’t required to receive free telephone calls from CCWF. You’ll need a Securus account for videoconferencing and electronic messaging when those services are available.
Add funds through AdvanceConnect, enable Video Connect, and select
Yes. Securus lets you send messages, photos, and eCards. CCWF's Spanish Securus/CDCR page also directs families to the CDCR tablets page for implementation timelines and cost details.
All incoming and outgoing mail is inspected and screened for contraband. Legal mail gets special handling and generally is not opened for content during contraband checks.
Write the person’s full booked name and their identifier (booking number, X‑reference, or PFN) on the envelope. Also include your printed return name and full return address on every piece of mail.
Photos and cards are commonly limited by size, number, and subject matter. Polaroids and sexually explicit images are often prohibited. You may also be able to send digital messages, photos, or eCards through a third‑party service like Securus—just confirm which vendor CCWF uses before purchasing anything.
Want an in-person visit at Central California Women's Facility (CCWF)? You'll book it through CDCR's Visitation Scheduling Application (VSA). No calling the front desk—everything goes through VSA.
Want to video visit someone at Central California Women's Facility (CCWF)? You'll use Securus Video Connect. The process is straightforward: create your Securus account, add funds for prepaid video, and enable Video Connect.
Planning an in-person visit at Central California Women's Facility (CCWF)? GTL VisitMe lets you schedule ahead instead of figuring it all out when you arrive. Here's how to get set up and lock in a confirmed reservation.
