How to Contact an Inmate at CENTRALIA CORRECTIONAL CENTER (IL)

Trying to set up video visits with someone at Centralia Correctional Center? The first thing to know is that the platform has changed. Illinois Department of Corrections facilities (except ATCs) have moved video visitation from GTL to ICSolutions, and Centralia is part of that transition.

Friends and family now need an ICSolutions account to schedule video visits. Even if you used GTL before, all video visitation at Centralia goes through ICSolutions now.

1. Register with ICSolutions: Create your visitor account so you can request and schedule video visits for someone housed at Centralia.
2. Add your GTL Visitor ID (if you have one): ICSolutions recommends entering it during registration to expedite approval.
3. Schedule your video visit once approved: After your account is set up and approved, use your friends and family account to book the video visit.

• ✓ Set up and fund a Friends & Family prepaid account through ICSolutions if you want to pay for calls you receive.
• ✓ Or, fund the incarcerated person’s commissary/trust account so they can buy phone minutes through commissary.
• ✓ Compare costs before you choose, since per-minute rates differ between the prepaid option and minutes purchased through commissary.

Before you put money on an account or plan a visit, take a few minutes to confirm the current setup for Centralia Correctional Center. Double-check that video visitation is still handled through ICSolutions, review the exact registration and approval steps, and ask whether entering a GTL Visitor ID applies to your situation. For phone calls, figure out which funding option works best for you: a Friends & Family prepaid account through ICSolutions, or minutes purchased through commissary/trust funds. Check the current per-minute rates and any fees tied to each method, since pricing can change over time.