How to send messages, photos, and packages
Centralia Correctional Center uses ICSolutions for video visits. You'll need to register with ICSolutions to schedule them, and having a GTL Visitor ID can speed up approval. Video visits are monitored and recorded. Attorney-client privilege does not apply, and staff can terminate a visit for inappropriate conduct. During a video visit, do not display nudity and do not record or film the session (including by a third party). Violations can end the visit immediately. Phone calls can be funded two ways: through an ICSolutions Friends & Family prepaid account, or using money in the incarcerated person's commissary or trust account. Outbound calls display caller ID (618) 952-2622. Electronic messages to people in custody (except ATCs) go through ICSolutions' Corrlinks and are screened and monitored.
Search for a loved one and send messages and photos in minutes.
Mail at Centralia Correctional Center is changing significantly: most personal mail now gets scanned and delivered electronically to tablets. Here's how letters, photos, and publications work under IDOC's new process—and what you need to do differently when sending something.
If you mail letters or photos to someone at Centralia, here's the biggest change: most non-privileged mail now gets turned into a color PDF and delivered on a tablet instead of as physical paper. Below, you'll find how the scanning process works, what's excluded, and how privileged mail is handled differently.
Sending mail to someone in an IDOC facility? Here's the key thing to know: most non-privileged mail gets color-scanned and delivered electronically. And if you forget the return address, your letter won't make it through.
Video visits at Centralia are monitored and recorded. They are not private. Attorney-client privilege does not apply, and the facility can terminate visits for inappropriate conduct.
Send electronic messages through ICSolutions’ Corrlinks system (except for ATCs). Messages are screened and monitored before delivery.
Calls can be funded through an ICSolutions Friends & Family prepaid account or with money in the incarcerated person’s commissary or trust account. The caller ID number that shows is (618) 952-2622.
Video visits at Centralia Correctional Center go smoothly when you know the daily time windows, understand the visit limits, and set up your ICSolutions account before your scheduled slot.
Trying to set up video visits with someone at Centralia Correctional Center? The first thing to know is that the platform has changed. Illinois Department of Corrections facilities (except ATCs) have moved video visitation from GTL to ICSolutions, and Centralia is part of that transition.
Planning to visit someone at Centralia Correctional Center? Your first step is getting on their approved visitor list. The process starts with the incarcerated person—and IDOC staff won't confirm your status by phone, so handle it right from the start.
