How to Contact an Inmate at Chillicothe Correctional Center (MO)

Offenders at Chillicothe Correctional Center cannot receive incoming phone calls. The only way to talk by phone is when the offender places an outgoing call to you, and that depends on whether they're currently on restricted status. Calls go through an established vendor, and facility phones are set up for collect, debit, or prepaid calls. All calls are monitored, so assume everything you say is being listened to and recorded. Some offenders can also place calls using a phone application on a computer tablet.

Steps

• ✓ Plan for outgoing calls only. You cannot call an offender at Chillicothe Correctional Center.
• ✓ Confirm the offender is not on restricted status before you expect regular phone contact.
• ✓ Decide what call type you can accept: collect, debit, or prepaid.
• ✓ Assume calls are monitored and recorded, and keep your side of the conversation clean and straightforward.
• ✓ If the offender uses a tablet phone app, the call still follows the facility’s calling process.

1. Use Securus to set up prepaid calling - go to securustech.net to start.
2. Call Securus for account help - use 800-844-6591 if you need support setting up or funding prepaid service.
3. Email Securus if that’s easier - write to customerservice@securustech.net for assistance.
4. Add funds for prepaid calls - once your prepaid service is set up, the offender can place outgoing calls using the prepaid option.

Before you spend time or money on phone setup, confirm that the offender currently has phone privileges and isn't on restricted status. If calls suddenly stop, restricted status is one likely reason. Keep the conduct rules in mind, too. Toll-free calling and three-way calling can trigger disciplinary action. Friends and family should never facilitate calls between offenders.

Check which call types your phone plan supports (collect, debit, or prepaid), since facility phones are configured to use those options through the vendor. Remember that all calls are monitored, which may affect what you choose to discuss. If you're setting up prepaid service, make sure you're using the correct Securus contact information before making any payments: securustech.net, 800-844-6591, and customerservice@securustech.net.