Mailing Your First Letter to Chippewa: Address, Photocopy Policy, and JPay
Sending your first letter is straightforward—just format the envelope correctly and know what your loved one will actually receive.
How to send messages, photos, and packages
Chippewa Correctional Facility uses ViaPath (GTL) for video visits and telephone service. Video visits last 20 minutes and cost $3.20 per visit, paid in advance by the visitor. Most non-legal video visits are recorded by default, but attorney-client calls are not. Log into the ViaPath visitor website at least 10 minutes before your scheduled time and be ready to show pictured ID on camera. Up to five people can join a video visit, and children under two don't count toward the limit. The facility enforces attire and no-item rules during video visits, and immediate family can show legal documents if needed. For phone calls, GTL rates are $0.0735 per minute (effective 10/1/2023). Prisoners can store up to 20 Personal Allowed Numbers (PAN), which reset quarterly. For technical or billing help, contact ViaPath/GTL support.
Search for a loved one and send messages and photos in minutes.
Sending your first letter is straightforward—just format the envelope correctly and know what your loved one will actually receive.
Video visits are 20 minutes long. Each visit costs $3.20 and must be paid in advance by the visitor.
Most video visits are recorded by default. Attorney-client video visits are exempt from recording.
You can refuse an incoming call by hanging up or pressing "1". To permanently block calls, press "6" when prompted and set a 4-digit PIN. To remove a block, call GTL at 855-466-2832.
Trying to connect with someone at Chippewa Correctional Facility? Start with the official ViaPath (GTL) support contacts for video visit help, and get familiar with current phone rates before you add funds or place calls.
Getting approved to visit at Chippewa Correctional Facility follows Michigan DOC's standard process. Once you know the steps—and where people typically get stuck—you can avoid the most common delays.
Chippewa Correctional Facility uses a tight scheduling window. You must book at least 48 hours ahead, but no more than 7 days out. Picture a rolling one-week calendar that stays two days in front of you: if today is Monday, the earliest slot you can grab is Wednesday, and the furthest is next Monday. Try to book tomorrow? Won't meet the 48-hour rule. Two weeks out? The system won't accept it yet.