Chippewa Valley Corrections, WI

Visiting at Chippewa Valley Corrections (CVCTF) takes some planning, especially your first time. Before scheduling anything, you need approval: the person you're visiting must add you to their PIOC-approved visiting list, and you may need to complete the Visitor Questionnaire (DOC-21AA). CVCTF offers both in-person and video visits. Check the in-person visiting hours and holiday schedule before traveling. Video visits are scheduled through ICSolutions at www.icsolutions.com. Sessions can be terminated immediately for suspected illegal activity or unacceptable behavior, including nudity, drugs, weapons, inappropriate filming locations, operating a vehicle, or unauthorized people joining. Plan ahead, bring an accepted photo ID, and expect standard security screening when you arrive.

Chippewa Valley Corrections uses third-party vendors for digital communication. Video visits are scheduled through ICSolutions, and tablet messaging (including photo messaging) runs through GettingOut (GTL). Before you can schedule or message, both you and the person in custody need the right vendor accounts set up. Some steps require a Party ID to link your visitor profile with theirs. Party ID problems? Those go through DOCDAIElectronicVisitSupport, not CVCTF staff. For staff-related questions or information requests, use the Interview/Information Request form (DOC-761). Place it in the unit mailbox or submit it electronically through the kiosk or tablet. Calls, messages, and video visits may be monitored and screened. Vendor names or processes could change as Wisconsin rolls out platform updates.

Chippewa Valley Corrections uses third-party vendors for communication and deposits. To message someone or send photos to a person using an ICS tablet, create a GettingOut (GTL) account. For adding funds, deposits go through AccessCorrections, which offers online deposits and 24/7 bilingual phone support. Deposited money typically goes into the inmate's account for commissary and other approved uses. Facilities commonly apply outstanding debts before funds become fully spendable. Before starting an online or phone deposit, have the inmate's full name and ID number ready, plus any facility codes or birthdate the vendor requests. Mailing funds? Use a money order or cashier's check rather than cash or personal checks.