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How to Send Mail to Someone at Chippewa Valley (CVCTF) — TextBehind Guidance

2 min read doc.wi.gov
How to Send Mail to Someone at Chippewa Valley (CVCTF) — TextBehind Guidance

To send personal mail to someone at Chippewa Valley (CVCTF), you'll need to go through TextBehind. Mail your letter or card to: P.O. Box 189, Phoenix, MD 21131.

  • Put your return name and return address on the envelope.
  • Address it with the person’s full name (first and last), their DOC number, and the correctional facility name.
  • Use this TextBehind mailing address:
  • P.O. Box 189
  • Phoenix, MD 21131

Legal mail: TextBehind does not open or process identifiable legal mail. Identifiable legal mail is forwarded to the institution (CVCTF).

Medical mail: TextBehind does not open or process identifiable medical mail. Identifiable medical mail is forwarded to the institution (CVCTF).

Once TextBehind scans your mail, the originals don't stick around. Envelopes, contents, even pre-paid return envelopes - everything gets shredded 30 days after scanning by an NSA-certified third-party service.

When your loved one writes you from CVCTF, the return address might look unfamiliar. That's because all outgoing non-privileged mail from people in DOC care uses P.O. Box 189, Phoenix, MD 21131 as the return address - not the facility's address.

The exception: legal mail and IRS mail still use the institution's address as the return address.

Practical Tips

  • Always include your return name and full return address.
  • Use the person’s full legal name (first and last) and their DOC number.
  • Include the correctional facility name in the address.

Keep the shredding policy in mind. Originals - including envelopes and any pre-paid return envelopes - are destroyed 30 days after scanning. Don't send anything you'd need back in its original form.

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