Mail, photos, messaging, and phone/call options for staying in touch.
Chippewa Valley Corrections uses third-party vendors for digital communication. Video visits are scheduled through ICSolutions, and tablet messaging (including photo messaging) runs through GettingOut (GTL). Before you can schedule or message, both you and the person in custody need the right vendor accounts set up. Some steps require a Party ID to link your visitor profile with theirs. Party ID problems? Those go through DOCDAIElectronicVisitSupport, not CVCTF staff. For staff-related questions or information requests, use the Interview/Information Request form (DOC-761). Place it in the unit mailbox or submit it electronically through the kiosk or tablet. Calls, messages, and video visits may be monitored and screened. Vendor names or processes could change as Wisconsin rolls out platform updates.
Search for a loved one and send messages and photos in minutes.
Getting in touch with someone at Chippewa Valley Correctional Treatment Facility (CVCTF) comes down to knowing the right request forms and scheduling systems. Here's what the facility documents for contacting staff and setting up visits.
To send personal mail to someone at Chippewa Valley (CVCTF), you'll need to go through TextBehind. Mail your letter or card to: P.O. Box 189, Phoenix, MD 21131.
Personal mail to someone at Chippewa Valley Corrections (CVCTF) goes through TextBehind, not directly to the facility. Send it to: P.O. Box 189, Phoenix, MD 21131. On the envelope, include your return name and address, along with the recipient's full name (first and last), their DOC number, and the correctional facility name. Missing or incomplete information means your mail gets returned as undeliverable. If you accidentally send personal mail straight to the institution, they'll return it so you can re-mail through TextBehind.
Create an ICSolutions account and schedule the video visit through their website. If you need to link accounts using a Party ID, any issues go through DOCDAIElectronicVisitSupport (not facility staff).
Set up a GettingOut (GTL) account to send messages or photos to someone using an ICS tablet. Follow the vendor’s sign-up and payment steps to purchase message credits if required.
Submit an Interview/Information Request (DOC-761) to reach staff. You can place the form in the unit mailbox or submit it electronically using the facility kiosk or tablet.
Planning a visit at Chippewa Valley Correctional Treatment Facility (CVCTF)? Here's the schedule, visit lengths, and limits you need to know.
Scheduling a video visit at Chippewa Valley Correctional Treatment Facility (CVCTF) is straightforward once you have two things: visitor approval and the correct Party ID. Here's the exact process to get set up on ICSolutions and book a 25-minute session.
Scheduling your first video visit at Chippewa Valley Correctional Treatment Facility comes down to two things: an ICSolutions account and the correct Party ID. Once you have both, you can pick a time block and book a 25-minute visit.
