Visitation at Chippewa Valley Corrections, WI

How to visit, scheduling, dress code, and visitor requirements

Overview

Chippewa Valley Corrections offers both in-person and video visits. Video visits are scheduled through the ICSolutions portal—you'll need to be on the person-in-care's approved visiting list and have a completed DOC Visitor Questionnaire (DOC-21AA). Sessions run 25 minutes with a 5-minute gap between them, and time slots are available morning, midday, and evening. Each person in custody gets one free video visit per week; additional visits cost $2.50 each, subject to monthly limits in facility guidance. Only scheduled participants can appear on screen, and visitors 16 and older must briefly show an approved photo ID and state their full name before the visit starts. In-person visits follow a published weekend and holiday schedule.

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Quick Facts

  • Video visits must be scheduled through www.icsolutions.com and visitors must be on the approved visiting list with a completed Visitor Questionnaire (DOC‑21AA).
  • Each person in custody may have one free video visit per week; additional video visits cost $2.50 each under CVCTF policy, subject to monthly visit limits.
  • Video visits are offered in 25‑minute increments with a 5‑minute break between sessions.
  • Up to six approved visitors are allowed per visit and at least one visitor must be an adult.
  • In‑person visits may be scheduled every two hours, are limited to two visits per day and six visits per week, and CVCTF publishes specific weekend and holiday visiting hours.

Visitation Guides

Common Questions

How do I schedule a video visit with someone at CVCTF?

Schedule video visits through www.icsolutions.com—only scheduled participants can appear on screen. You must be on the approved visiting list with a completed Visitor Questionnaire (DOC-21AA). The person in custody provides your Party ID; CVCTF staff can't give out Party IDs or schedule visits for you.

When are in‑person visiting hours at Chippewa Valley Correctional Treatment Facility?

In-person visiting hours are Fridays 2:45pm–9:00pm, Saturdays 8:00am–8:00pm, Sundays 8:00am–6:00pm, and holidays 9:00am–3:00pm (unless the holiday falls on Saturday or Sunday). Visits are scheduled every two hours. Each person in custody can have up to two in-person visits per day and six per week.

How many people can join a CVCTF visit and what ID is required?

Up to six approved visitors can join a visit, and at least one must be an adult. For video visits, anyone 16 or older must show an approved photo ID for three seconds and state their full name before the visit begins. Only scheduled participants are allowed on screen.

Other Guides for Chippewa Valley Corrections, WI

cvctf-party-id-explainer

What Is a Party ID and How Do You Get One for CVCTF Visits?

Trying to set up a visit at Chippewa Valley Correctional Treatment Facility (CVCTF) but stuck on "Party ID"? You're not alone. Here's what that code is, who gives it to you, and how to use it to schedule visits through ICSolutions.

View all guides