Understanding Phone Calls from Clark County Jail: Costs, Length, and How to Set Up Prepaid
Phone calls are often the fastest way to stay connected, but the rules and costs can trip you up at first. Here's how calls from Clark County Jail work, what billing looks like, and the easiest ways to set up prepaid.
Calls from Clark County Jail max out at 15 minutes. That goes fast when you're catching up, so think ahead about what matters most before the phone rings.
Calls from the jail are recorded, and that changes what’s safe to talk about. The only exception is attorney calls, which aren’t recorded. For everything else, assume the call is monitored and keep sensitive details - especially anything related to a case - off the line.
By default, calls come through as collect - your phone provider charges you a fee each time you accept. The alternative is setting up a prepaid account through the jail's contracted phone company. With prepaid, you fund the account in advance and skip the collect fees.
Miss a call or can't accept collect? There's a paid voicemail option. You can leave a three-minute message for a specific inmate, and they'll get it the next time they use the phone.
Set Up Prepaid
- ✓ Buy prepaid phone accounts at the Main Jail lobby kiosk during business hours.
- ✓ Use the Main Jail lobby kiosk to add money (cash only).
- ✓ Add money online.
- ✓ Add money over the phone.
- ✓ Add money through the app.
- ✓ Purchase prepaid accounts through the contracted inmate phone company’s customer service using a debit or credit card (fees may apply).
Don't want to deal with the kiosk? Call the contracted phone company's customer service line. They'll walk you through setting up a prepaid account with a debit or credit card and explain any fees upfront.
If collect fees are adding up, prepaid is usually the smarter choice. At Clark County Jail, calls default to collect unless you set up prepaid through the contracted phone company. You can fund it at the Main Jail lobby kiosk (cash only), through customer service with a debit or credit card (fees may apply), or online, over the phone, or through the app.
Note: Getting collect calls you don't want? Contact the contracted phone company's customer service to ask about blocking or other controls available through their system.
Here's the privacy rule: all calls are recorded, except attorney calls. Treat every regular call as if someone's listening - don't discuss legal strategy, witness details, or anything you wouldn't want played back in court. Save confidential conversations for attorney calls.
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