How to Contact an Inmate at Clay County Detention (FL)

Video visits at Clay County Jail run through Combined Public Communications (CPC). To schedule one, you'll need to create a CPC account, either at the kiosk in the jail lobby or online through InmateSales.com. You'll be asked to submit a profile photo and a copy of your driver's license or state ID. Phone calls also go through CPC, and all calls are monitored and recorded. Current hours, fees, and troubleshooting steps aren't covered here. Confirm those details directly with the jail or the official Clay County Jail information page before you make the trip or add money to an account.

Steps to Follow

• ✓ Create a Combined Public Communications (CPC) account at the CPC kiosk in the jail lobby or online through InmateSales.com.
• ✓ Submit the required identity items for the account: a profile photo and a copy of your driver’s license or state ID.
• ✓ Use your CPC account to schedule video visits.
• ✓ Expect inmate phone calls to come through CPC, and assume calls may be monitored and recorded.

Before you commit to a plan (especially if you're traveling or trying to connect on a specific day), nail down the practical details that go beyond the basic CPC requirements. Ask when the lobby kiosk is available, whether there are cutoffs for setting up a new account, and what happens if your photo or ID upload gets rejected or stuck in review. Sort out the money side up front, too: fees, accepted payment methods, and whether deposits work differently for phone calls versus video visits. If you're scheduling a video visit, confirm the scheduling window, any cancellation or rescheduling rules, and whether restrictions apply based on the inmate's housing or classification. One more thing: since CPC phone calls are monitored and recorded, ask about any additional restrictions. There may be limits on who can be approved, blocked numbers, or special rules for certain types of calls.