How to Leave an Urgent Message & Reach Someone After Hours at Coastal Bend Detention Center
Need to get urgent news to someone at Coastal Bend Detention Center? Whether it's a family emergency or a time-sensitive update, here's how to reach staff during business hours—and what to do after hours or on weekends.
Some situations can't wait - a medical crisis, a death in the family, or urgent legal news. When you need your detained loved one to hear something right away, this guide covers your options: who to call during business hours, how to leave a message through the chaplain, and what to do on nights and weekends.
For general information about a detainee at Coastal Bend Detention Center, call (361) 767-3400 between 8 a.m. and 5 p.m.
Gather identifying details before you dial. Staff will likely ask for the person's first and last name (including any hyphenated names), any aliases, date of birth, and country of birth. Having this ready speeds up the call and helps avoid mix-ups with people who share similar names.
To leave an urgent message during business hours, call the Chaplain at (361) 767-3400 ext. 248. Have the detainee's full name and alien registration number (A-number) ready, plus your name and a phone number where you can be reached.
- Call the main line and ask for the shift supervisor - If it’s after regular business hours or the weekend, request the shift supervisor so the detainee will be given your message.
Why calling matters: Detainees at Coastal Bend can't receive incoming calls. The message options above are your only way to get information to them by phone.
Message Checklist
- ✓ Detainee’s full name (include hyphenated names and any aliases)
- ✓ Alien registration number (A-number)
- ✓ Date of birth (if available)
- ✓ Country of birth (if available)
- ✓ Your full name
- ✓ Your best telephone number for a return contact
- ✓ A brief, clear reason the message is urgent
Reminder: Include complete callback information - your name, phone number, and best times to reach you - so staff can relay your message and follow up if needed.
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