How to send messages, photos, and packages
Cochise County directs families to Securus for video communication and shares a Securus contact phone number for account setup or troubleshooting. Through Securus Video Connect, you can schedule and join remote video sessions using the mobile app, a web browser, or a tablet. Before your first video visit, create and verify your vendor account and complete any required verification steps. Depending on how the service is set up, you may need to add funds or purchase credits to book sessions. Rules, available services, and payment options vary by facility and are managed by third-party vendors. Communications may be recorded or reviewed—follow Cochise County's guidance for details.
Search for a loved one and send messages and photos in minutes.
Use Securus Video Connect to schedule and join video sessions through the app, a computer web browser, or a tablet. Create and verify your Securus account first, then complete any vendor verification steps. You may need to add funds or buy credits before booking a session.
Yes. Cochise County provides a Securus contact phone number you can use for account setup and troubleshooting.
You may need to schedule in advance through the vendor platform, and some setups require buying credits or adding funds before booking. Payment and scheduling rules vary by facility and vendor, so follow Cochise County's instructions and the steps shown in the Securus system.
Video visits go smoother when your Securus account is ready before you need it. Here's a quick checklist to get set up for Cochise County.
Trying to find where someone is being held in Cochise County? The county runs a main jail in Bisbee plus two substations—temporary holding facilities—in Sierra Vista and Willcox.
Need an incident report or accident report from the Cochise County Sheriff's Office? You can request one by phone, email, in person, or mail. Here's how each option works.
