Who to Call at Cocke County Jail — Phone Numbers and How to Reach a Deputy After Hours
Getting through to the right person at Cocke County Jail depends on which number you call. Use the direct jail lines for routine questions, Central Dispatch for non-emergency incidents or after-hours help, and 911 for emergencies.
Direct Numbers
- ✓ Jail Annex: 423-613-9128
- ✓ Old Jail: 423-623-6239
For emergencies, dial 911. For non-emergency incidents, call Central Dispatch at 423-623-3064. That's your best starting point when you need help but the situation isn't life-threatening or actively unfolding.
Emergency: If someone is in immediate danger or there is an active emergency, call 911.
- Call Central Dispatch (423-623-3064). This is the number to use for non-emergency situations.
- Ask for a deputy to return your call. Tell the dispatcher you are trying to reach a deputy after office hours and request a callback.
- Be ready to take the call when it comes in. Callback timing can vary based on what deputies are handling at the moment.
Heads up: After-hours callbacks depend on deputy availability, so you may not get an immediate return call.
Questions for the District Attorney? Call 423-623-1285. Have the person's full name ready, along with a clear summary of what you need and any case or booking details you already have.
Can't get through on the first try? Call Central Dispatch again at 423-623-3064, especially outside normal office hours. You can also try the direct jail lines: Jail Annex at 423-613-9128 or Old Jail at 423-623-6239. If your issue is non-urgent but time-sensitive, consider stopping by in person during business hours.
Do not wait on a callback in an emergency: Call 911 for immediate, life-threatening, or in-progress situations. For non-emergencies, use Central Dispatch at 423-623-3064.
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