Coffee Creek Facility, Or

Visiting at Coffee Creek starts with approval: you must be on the incarcerated person's approved visitors list before scheduling. Submitting the visiting application (CD 50) does not guarantee approval. Beginning December 1, 2025, both in-person and remote visits are scheduled through the ICSolutions website. For on-site video visits, your confirmation code is the phone number on your ICSolutions account plus the 4-digit PIN you set when registering. Some units have different rules. Intake allows no visits. Special Housing (DSU/SHU/MHI) visits must be arranged by calling the institution directly. Bring what's on the visiting checklist: photo ID, appropriate clothing, quarters, and approved infant items. Leave personal electronics, cash, negotiable instruments, and non-emergency medications at home. No blue/denim or hats. A Metal Detector Medical Exception Form is available with physician verification.

People in custody at Coffee Correctional Inst. can stay in touch through phone calls, video visits, and electronic messaging. The exact options and rules vary based on the vendor and housing status. Coffee Correctional uses ICSolutions for phone service. Friends and family must validate their phone number with ICSolutions before receiving calls. You'll typically encounter two main account types: phone accounts (calls, messaging, tablet services) and commissary or trust accounts used for purchases and other services. For on-site video visits through ICSolutions, the confirmation code is typically the phone number tied to the account plus the 4-digit PIN you set during registration. Special-housing scheduling rules may differ and can require calling the institution.

To add money at Coffee Correctional Inst., deposits are handled through contracted vendors: JPay, ICS Corrections (which routes trust and commissary deposits through Access Corrections), and Telmate. Adults in custody typically have two different account types, so send funds to the right place. A phone or communication account covers calls, messaging, and tablet access. A commissary or trust account handles snacks, toiletries, and other purchases. Friends and family usually add funds through approved vendor websites or phone lines, lobby kiosks, or other facility-allowed options. The exact methods vary by vendor and facility. If mail deposits are permitted, they're commonly limited to money orders or cashier's checks. You'll need the AIC's name and ID so the payment posts correctly.