Comal County

Comal County Jail offers both in-person and video visits, all scheduled through the IC Solutions website, the Bonding lobby kiosk, or by phone at 888-506-8407. Plan to arrive about 10 minutes early to sign in and complete any on-site check-in steps. You'll need a valid U.S. government-issued photo ID at sign-in. One key restriction: if you were incarcerated in Comal County Jail within the last six months, you're not eligible for in-person visitation. Visits may be monitored, restricted, or canceled for safety, disciplinary, or operational reasons. Remote visit availability and visit frequency depend on inmate privileges and facility scheduling.

Comal County handles most inmate communication through its Inmate Technology program and third-party vendors, covering phone calls, video visitation, electronic messaging, and tablet services. You can schedule in-person and video visits through the IC Solutions website, the Bonding lobby kiosk, or by calling 888-506-8407. For adding funds, deposits to inmate accounts go through Access Corrections. Follow that vendor's deposit steps and customer service process rather than assuming the facility takes deposits directly. Messaging and tablet features typically require setting up an account with the approved vendor and purchasing credits. Messages and attachments are screened under facility rules. Availability can vary by housing unit, so check the inmate's facility page and the county's public contact listing for the current address and phone number.

Comal County uses Access Corrections for inmate account deposits. Start with that vendor's site and customer service for any account-specific questions. If you prefer depositing funds in person, there's a kiosk in the Bonding Lobby. Just follow the on-screen prompts and any vendor instructions. Don't send cash, personal checks, or money orders through the mail. The facility returns them to the sender. Also skip mailing commissary items like food, toothpaste, razors, toothbrushes, and soap, since those must be obtained through approved commissary channels. Before sending funds, confirm accepted payment types, fees, and processing times with the vendor. Don't include personal letters with money orders.