How to contact an inmate at Comal County Jail

Last Updated on May 21, 2023

A friendly help guide for Comal County Jail. Learn how to find an inmate and send letters, photos, and more.

How to contact an inmate at Comal County Jail

This help guide will walk you through how to connect with an inmate. Follow the steps below to find an inmate and send letters and photos:

  1. How to find an inmate online
  2. How to message an inmate
  3. Sending photos and postcards
  4. Frequently asked questions about Comal County Jail
  5. Overview of Comal County Jail
  6. Inmate services at Comal County Jail

Here's a short video on how to contact an inmate at Comal County Jail:

How to message an inmate

How to message an inmate at Comal County Jail

You can use your phone or computer to send emails letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send an message, start by searching for an inmate at Comal County Jail .

Sending Photos and Postcards

How to send photos and postcards to Comal County Jail

A great way to send love and support to loved one at Comal County Jail is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Comal County Jail.

Frequently asked questions about Comal County Jail

  1. How long does it take to deliver a message?

    If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Comal County Jail.

  2. How much does it cost to send a message to Comal County Jail?

    You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

  3. What services can I use to contact an inmate at Comal County Jail?

    You can use Penmate to send letters and photos to an inmate from your phone. It's a easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

    Securus messaging

    Securus may be another option for communicating with an inmate at Comal County Jail. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.


    Some county jails and state prisons may support for sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

    Smart Jail Mail

    You may also check if Smart Jail Mail is available at Comal County Jail. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

  4. What is the mailing address of Comal County Jail?
    Mailing address:

    Comal County Jail
    3000 IH 35 S
    New Braunfels , TX 78130
    (830) 620-3450

    Business hours:
    • Monday: 8:00 AM – 5:00 PM
    • Tuesday: 8:00 AM – 5:00 PM
    • Wednesday: 8:00 AM – 5:00 PM
    • Thursday: 8:00 AM – 5:00 PM
    • Friday: 8:00 AM – 5:00 PM
    • Saturday: Closed
    • Sunday: Closed

Overview of Comal County Jail

Comal County Jail, located in Central Texas, is a facility that houses both pre-trial detainees and convicted criminals. Operated by the county, it consists of several cell blocks, booking and intake areas, food service and medical facilities, and staff offices. Currently, the capacity of the jail is set at 583 prisoners, and the staff of the facility is comprised of approx 110 individuals who have a wide range of responsibilities.

Inmates are classified according to a variety of factors, including legal classification, inmate's crime severity level, medical needs, threats to others, behavioral incompatibility with others etc. The criteria for classifying groups aim to streamline parts of the logistical operation while minimizing any risks to both penitentiary staff and in-after privilege jeopardizing or prolong detainee violations.

The jail management commits itself with several crucial safety practices such as all detention staff having to collect related inputs worldwide and an on-site monitoring completion program that weeds out dangerous fractures not detected through traditional lodging. The lawful management operational training options, equip those: see vital training for new regel-countence personnel implemented; joint detention authorities involved quality automatic preparation corrective steps that precisely practice moral operational conditions at every attempt that matches the competency output-focused modern standardized module experience gear available in jails around multiple windows. Unexpected long detention accommodations- improved operational processes guaranteed lifestyle goals assistance-collaboration performance security assistants leads beneficiaries having a soothing transitional mechanisms deliver perfect movements together including exercise days aiming population during cycles building mapping sectors minimal traffic range

What services are provided by Comal County Jail?

Comal County Jail serves as one of the significant departments under the jurisdiction of Comal County government, responsible for the maintenance of jurisdiction and overseeing illegal activities within the premises of the jail population. The jail serves a hub for helpful programs intended for justice, confinement rules management, and detainees supervision. Programs and services presented by political organizations assure fair disciplinary facilitation attributes for contingency preparation due to law indulging norms such as administrative assignments, corrective pledges, calm characters.

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