Following Comal County and the Sheriff's Office on Social Media: What Families Should Know

Comal County encourages residents to follow its Twitter and Facebook accounts or subscribe to its RSS feeds. For families, this means catching quick notices and public updates in the same places you already check news and community info. Not a fan of endless scrolling? RSS pulls updates into a feed reader on your schedule - no algorithm deciding what you see.

Social posts and RSS feeds are great for quick, timely updates - but they work best as a backup to email alerts, not a replacement. Comal County's "Notify Me" service lets you subscribe to as many email lists as you want and choose exactly what updates you receive. That's easier to track than a fast-moving feed. The simplest approach? Use both. Follow the county on Twitter or Facebook (or set up RSS) for real-time posts, and sign up for Notify Me to get important updates delivered straight to your inbox. If you miss a post while you're busy, you'll still have a reliable record in email.

Tips Verifying Accounts

• ✓ Start from the official Comal County website when you can, and use the social/RSS options listed there instead of clicking a random search result
• ✓ Look closely at the account name and profile details (spelling, logo/branding, and whether it clearly identifies itself as an official county page)
• ✓ Be cautious with accounts that repost county information but aren’t run by the county - especially if they ask for personal details or direct-message you
• ✓ If something feels off, treat it as unverified and use official county subscription tools (like email alerts) as your primary source

1. Check the county’s Civic Alerts / Notify Me options first - Notify Me lets you subscribe to an unlimited number of email lists, so you can still get official updates even if you can’t locate a social account right away.
2. Use email alerts as your “source of truth” - social feeds can be easy to miss; email gives you a clearer trail of what was sent and when.
3. Call the main county line if you’re stuck - contact Comal County at 830-221-1100 and ask where to find the county’s official social media and RSS options.