Navigating Cook County Jail's Online Systems: A Resource Roundup for Families
Finding someone in custody, scheduling a visit, or sorting out phone accounts shouldn't require a treasure hunt through government websites. Here's a quick guide to Cook County's main online tools and what each one does.
Start at iic.ccsheriff.org - the Individual in Custody locator. This is Cook County's official tool for finding people held at Cook County Jail.
You'll need to agree to the site's Terms and Conditions before searching.
The Individual in Custody site also links to dvv.ccsheriff.org for scheduling in-person visits.
Need info on phone service or phone accounts? There's a link for that on the same page.
The locator page also links to the Cook County Sheriff's Office privacy policy if you want to know how your information is handled.
The Cook County Sheriff's Office website pulls together all the jail-related tools in one place: the locator, visitation registration (both virtual and in-person), trust account info, Department of Corrections phone numbers, bonding details, and mail/discharge information.
Want to skip the clicking around? Go directly to iic.ccsheriff.org for the custody locator or dvv.ccsheriff.org for in-person visit scheduling. Stick with official Cook County Sheriff domains - lookalike sites can send you somewhere you don't want to be.
Note: You can also find quick links to these services through the Cook County Sheriff’s Office website under its jail information resources.
Visitation links show up in a few places. The Sheriff's Office website lists both virtual and in-person scheduling options. The Cook County Department of Corrections page also mentions visitation but redirects you to the Sheriff's site through an external link. Bottom line: the Sheriff's pages are the hub, and other County pages point back there.
- Start at the Individual in Custody locator (iic.ccsheriff.org) - this is the official Cook County entry point that also routes you to visitation tools.
- Use the in-person scheduling portal at dvv.ccsheriff.org - the locator site links you directly there for requesting an in-person visit.
- If you’re looking for virtual visits, use the Sheriff’s visitation resources - the Sheriff’s site lists virtual visitation scheduling alongside the in-person option.
Got phone questions? The Individual in Custody site has a dedicated link for phone account info. For money matters, the Sheriff's Office website lists an "Individual in Custody Trust Account" resource alongside Department of Corrections phone numbers.
- ✓ Confirm you’re on the official phone-account information page linked from the Individual in Custody site before you enter payment details
- ✓ Read the current fees and any transaction details shown on the phone account/provider pages
- ✓ Check which payment types are accepted on the page you’re using before you submit a payment
Bookmark the Sheriff's jail information resources for common questions. That section covers bonding, Department of Corrections phone numbers, trust accounts, jail mail, and discharge info. The Individual in Custody locator page also links to the Terms and Conditions and privacy policy.
Tip: If you land on a Cook County Department of Corrections page about visitation, expect it to send you to the Sheriff’s Office visitation page through an external service link.
Practical Tips
- ✓ Save iic.ccsheriff.org as your go-to starting point for Cook County’s Individual in Custody locator
- ✓ Save dvv.ccsheriff.org as the official portal used for in-person visitation scheduling
- ✓ When you’re unsure which page is “real,” stick with official Cook County Sheriff/County pages that list the locator, visitation, trust account, and related jail resources together
Reminder: Before you add money or set up anything paid (like phone accounts), read the current fees and payment rules shown on the official vendor/portal pages linked through the Sheriff’s resources.
Take a minute to read what you're agreeing to. The locator requires you to accept its Terms and Conditions, and the page links to the Sheriff's Office privacy policy.
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