How to schedule your first in-person visit at Cook County Jail (step-by-step)

Cook County Department of Corrections handles visit scheduling through an online portal at https://dvv.ccsheriff.org/. You might also spot a link on the Individual in Custody site - it takes you to the same place. Either route gets you to the scheduler where you'll pick your appointment slot.

Can't book a visit? The most common reason is that you haven't been approved for visitation yet. The site will point you to the Individual in Custody Locator for details, or you can contact the Visitor Information Unit directly. To use the locator, search by the person's full first and last name - both are required. If you have their booking ID, you can search that way instead. Enter the booking ID without a hyphen (example format: 20250043394). For questions about getting approved, call the Visitor Information Unit at 773-674-8225 or 773-674-8194.

1. Open the scheduling site - Go to https://dvv.ccsheriff.org/ to access Cook County’s online in-person visitation scheduler.
2. Choose an available appointment - Follow the prompts to select a date/time that’s open.
3. Book using matching ID details - Make sure the photo ID you’ll bring is current/valid, shows your address, and matches the ID you used for your application.

Checklist Before

• ✓ A current/valid photo ID that shows your address
• ✓ The same ID details you used on your application (your ID must match)
• ✓ The individual’s full first name (required for name searches)
• ✓ The individual’s full last name (required for name searches)
• ✓ Booking ID (if you have it), entered without a hyphen (example format: 20250043394)

Bringing a child? Minors 17 and under must be accompanied by a parent or guardian to enter Cook County Department of Corrections for a visit.

Before you leave home, confirm your visit is actually on the books at https://dvv.ccsheriff.org/. If something changes or a last-minute question comes up, email DOC.visitation@ccsheriff.org.