How to deposit funds, commissary, and payment options
Adding money for someone at Cook County Jail means using a facility-approved deposit channel: an authorized online service, an on-site kiosk (often in the lobby or visitation area), a retail agent, or a vendor mail-in option. Deposits go into the incarcerated person's commissary or trust account. Funds may be applied automatically to outstanding balances, fees, or court-ordered obligations before the rest becomes available for commissary purchases or phone use. Posting times vary by method and vendor. Electronic deposits usually show up faster than mailed ones, and transfers between facilities can delay access. To avoid delays or misapplied deposits, double-check the person's full name and their booking or ID number (or date of birth) before submitting payment.
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Use the facility’s approved deposit methods, such as authorized online services, on-site kiosks, retail agents, or mailing funds to the approved vendor. Follow the instructions carefully and enter the incarcerated person’s full name plus their booking or ID number (or date of birth).
It depends on the vendor and the deposit method. Electronic deposits typically post faster than mailed deposits, and transfers between facilities or vendor delays can slow availability.
Yes. Deposits to commissary or trust accounts may be used automatically to pay outstanding balances, fees, or court-ordered obligations before remaining funds are available for other uses.
Children are allowed to visit at Cook County Jail, but there's one firm rule: minors must be accompanied by an approved parent or guardian visiting the same person in custody. Cook County also publishes conflicting guidance on how many adults can bring minors, so confirm the current limit before you go.
Staying in touch with someone at Cook County Jail? Your main options are in-person visits (scheduled through the county's online system) and video virtual visits. Here are the key rules and the fastest ways to get help if you run into problems.
Looking for someone in Cook County custody? Start with the official Individual in Custody Locator. It's the fastest way to confirm someone's status, and from there you can access visitation info and other Sheriff's Office resources.
