Mail, photos, messaging, and phone/call options for staying in touch.
Cook County Jail offers virtual visitation only to attorneys and non-attorney professionals representing individuals in custody. These legal and professional visits are provided as a courtesy, so plan ahead. Submit requests at least 48 hours before attorney or professional video conferences, and seven days in advance for federal court proceedings. Video visits connect through Zoom or Microsoft Teams. Per facility policy, communications are not monitored or recorded, but total privacy cannot be guaranteed in a correctional setting. Attorneys who don't want virtual calls recorded should email CCSO.LegalVisit@ccsheriff.org to register their phone number as non-recordable. Before your appointment, follow the vendor scheduling steps and test the app you'll be using.
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Staying in touch with someone at Cook County Jail? Your main options are in-person visits (scheduled through the county's online system) and video virtual visits. Here are the key rules and the fastest ways to get help if you run into problems.
Virtual visitation is available only to attorneys and non-attorney professionals representing people in custody, and it is provided as a courtesy.
Submit requests at least 48 hours before an attorney or professional video conference. For federal court proceedings, submit the request seven days in advance.
The facility states video visits via Zoom or Microsoft Teams are not monitored or recorded, but total privacy cannot be guaranteed. Attorneys who do not want a virtual call recorded must email CCSO.LegalVisit@ccsheriff.org to register their phone number as non-recordable.
Children are allowed to visit at Cook County Jail, but there's one firm rule: minors must be accompanied by an approved parent or guardian visiting the same person in custody. Cook County also publishes conflicting guidance on how many adults can bring minors, so confirm the current limit before you go.
Looking for someone in Cook County custody? Start with the official Individual in Custody Locator. It's the fastest way to confirm someone's status, and from there you can access visitation info and other Sheriff's Office resources.
Your first in-person visit at Cook County Department of Corrections is straightforward if you take it step by step: look up the person you're visiting, confirm you're on their approved list, then book through the county's online system.
