How to Contact an Inmate at Cooper County Jail (MO)

To add money to an inmate account, use the JailATM website. Having trouble with the site? Call their support line at 1-866-933-6386.

Phone calls work through CIDNET. You can set up an inmate phone account on their customer website or by calling 1-888-984-1903.

Steps to Follow

• ✓ Make inmate account deposits through the JailATM website.
• ✓ If the JailATM site is giving you trouble, call 1-866-933-6386 for help.

• ✓ Set up an inmate phone account through the CIDNET customer website.
• ✓ If you prefer to set it up by phone, call 1-888-984-1903.

• ✓ Schedule the visit at least 24 hours in advance (each inmate gets one visit per visiting day).
• ✓ Plan for a 30-minute visit, with the understanding it can be shortened due to facility operations.
• ✓ Bring positive identification, since you must show ID before visiting.

First, make sure you're on the right sites: JailATM for deposits, CIDNET for phone accounts. If you're in the right place and still running into issues, calling the support numbers is usually faster than retrying online.

1. Call JailATM support (1-866-933-6386) if the deposit site is not working or you cannot complete a transaction.
2. Call CIDNET (1-888-984-1903) if you cannot set up or manage the inmate phone account through the CIDNET customer site.

Planning to visit in person? Confirm the schedule before you go. Cooper County Jail requires 24-hour advance booking, limits visits to 30 minutes, and requires positive identification. Visits may be cut short due to facility operations.