Correctional Industrial Facility

Visiting at Correctional Industrial Facility starts on ViaPath. Create an account, complete the state visitation application, and wait for background and warrant checks before you can be added to the approved visitors list. Once approved, you can schedule in-person or online visits. When booking, pay close attention to the time—ViaPath displays everything in Eastern Time, even if the facility is in a different zone. The facility can limit visitor numbers and visit length based on scheduling, space, staffing, or other reasons. You'll receive written visitation procedures within 24 hours of arrival. Refuse a required search and your visit gets denied. Get caught trafficking and you're permanently banned from visiting any IDOC facility.

To send electronic messages or photos to someone at Correctional Industrial Facility, you'll use the GettingOut/ConnectNetwork platform. Start by creating an account at gettingout.com: click "Create Account," confirm your age with your date of birth, then complete the remaining steps. Photos and videograms can be sent through the vendor, but they must follow the facility's Offender Correspondence rules for printed matter—otherwise they won't be delivered. ViaPath/ConnectNetwork also handles phone calls, digital correspondence, money accounts, video visitations, and tablet services. Apps are available for Apple and Android. Tablets run on a pay-as-you-go model, so check the vendor's per-minute and per-message rates before sending messages or scheduling paid services.

When sending mail to Correctional Industrial Facility, put the incarcerated person's full name and DOC# on both the letter and the envelope, along with the facility name and street address or PO Box. Photos and videograms are allowed only if they meet the facility's Offender Correspondence rules for printed matter. Sending packages? The facility doesn't accept items shipped through third-party fulfillment services—purchases must be sold and shipped directly from the vendor. If two confined people want to correspond, the incarcerated person must request approval using State Form 11985 to the Warden or designee. Expect incoming mail to be checked for contraband. Personal mail may be scanned for electronic delivery. Stickers, glitter, cash, clippings, and sexually explicit content are commonly prohibited.

Correctional Industrial Facility uses ConnectNetwork for online deposits and account management. Add funds at ConnectNetwork.com—deposit fees vary by facility and show up in your account. Prefer mailing a money order? The facility accepts deposits through ViaPath Financial Services. Your money order must be legible and include only the completed deposit form and the money order itself. List the incarcerated person's full name and DOC number, then send everything to the ViaPath Gainesville, FL P.O. Box address in the deposit instructions. Toll-free phone support is available for AdvancePay, PIN Debit, and Trust Fund services if you run into issues. For tablet users, Debt Link purchases cost $0.01 per link unit (100 units = $1), and all purchases are final.