Mail, photos, messaging, and phone/call options for staying in touch.
Craven County Jail does not accept incoming phone calls. Your loved one must call you using collect calling through Securus Technologies. All phone conversations are recorded and may be monitored at any time. Called party information can be provided to law enforcement. To receive or fund calls, set up a Securus telephone account online or call 1-800-844-6591 to use the automated system or speak with customer care. Payments can be made with Visa, MasterCard, or a check or debit card. If you want tighter control over spending, Securus AdvanceConnect lets you prepay for calls. Securus Direct Bill is also available for monthly billing, but you must qualify through a credit check. Use the Securus portal or app to create accounts, add funds, and manage calling preferences.
Search for a loved one and send messages and photos in minutes.
Phone calls from someone at Craven County Jail are straightforward once you understand the system. Here's how Securus accounts work, your payment options, and what to know about recording and monitoring.
Trying to reach someone at Craven County Detention Center? The process is mostly about getting your phone set up to receive their calls. Here's what you need to know.
You can't call someone at Craven County Jail directly — all calls go out through Securus. Setting up your account ahead of time means fewer missed calls and no payment headaches.
Mail rules at Craven County Jail are strict. Small details — like using a postcard or padded envelope — can get your letter rejected. Follow these guidelines to make sure your mail actually gets through.
Craven County Jail changed its mail rules on April 10, 2023: the jail no longer accepts books for inmates. The only exception is legal documents or legal books, so if what you’re mailing isn’t clearly legal material, assume it will be rejected and choose another way to help.
No. Craven County Jail does not accept incoming calls, so the incarcerated person must place collect calls through Securus Technologies.
Create a Securus account online or call 1-800-844-6591 to use the automated system or speak with customer care. You can add funds with Visa, MasterCard, or a check or debit card, then use AdvanceConnect for prepaid control or Direct Bill if you qualify (credit check required).
Yes. Calls are recorded and may be monitored at any time, and called party information can be made available to law enforcement.
Want to put money on someone's account at Craven County Jail? The facility uses JailATM for online deposits, so you can handle everything from home. Here's how to set it up and complete a deposit without the guesswork.
Need to add money to someone's account or keep their phone time funded at Craven County Jail? The facility uses two main platforms: JailATM for deposits and Securus for prepaid communications.
Visiting someone at Craven County Jail is straightforward once you know where to find the current rules. Here's how to get set up before your visit.
