Setting Up Phone Calls and Leaving Voicemail for an Inmate at Crittenden County Jail (ICSolutions)
Want to set up phone contact with someone at Crittenden County Jail? Start by creating a prepaid ICSolutions account linked to your phone number. Once that's done, you can also leave voicemails through the jail's voicemail line.
To receive calls from an inmate at Crittenden County Jail, you'll need a prepaid ICSolutions account. The account is tied to your phone number - use the number where you actually want to receive calls. Set up your account online through the ICSolutions website, or call their customer service line at 1-888-506-8407. Once your account is active, you'll be ready to accept calls when your loved one is able to reach out.
Note: Your prepaid ICSolutions account must be set up before you can receive inmate calls.
- Get the inmate’s jacket number - you’ll need it to leave a voicemail message.
- Call the voicemail line - dial 1-270-301-9913.
- Follow the automated prompts - the system will walk you through leaving your message.
Voicemail messages cost $0.25 per message.
Having trouble with your prepaid account? Contact ICSolutions customer service at 1-888-506-8407 for help with setup, billing questions, or troubleshooting. You can also manage your account through the ICSolutions website.
Practical Tips
- ✓ Set up your prepaid ICSolutions account before asking your loved one to call.
- ✓ Use the phone number you want calls to reach as your designated number when you set up the account.
- ✓ Save the voicemail number (1-270-301-9913) in your contacts so you can find it quickly when you need it.
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