How to send messages, photos, and packages
Phone service at Crittenden County Jail runs through ICSolutions. To receive calls, set up and fund a prepaid account at https://www.icsolutions.com or call 1-888-506-8407 for help. The jail also accepts voicemail messages for inmates—call 1-270-301-9913, follow the automated prompts, and have the inmate's jacket number ready. Each message costs $0.25. Calls and electronic messages are typically monitored or recorded, though privacy rules vary by communication type and vendor. I recommend setting up your vendor account ahead of time if you plan to use video visits or electronic messaging. The incarcerated person places the outbound call, which may be collect, debit, or funded through prepaid accounts.
Search for a loved one and send messages and photos in minutes.
Sending mail or photos to someone at Crittenden County Jail? It's doable, but the jail has strict rules about addressing and content. Follow the guidelines below to keep your mail from getting returned.
Sending mail and photos is one of the easiest ways to stay connected—but only if you address it correctly and follow the jail's photo limits. Use the exact address format below, and pay close attention to the 4x6, photo-paper, and 15-photos-per-month rules.
Want to set up phone contact with someone at Crittenden County Jail? Start by creating a prepaid ICSolutions account linked to your phone number. Once that's done, you can also leave voicemails through the jail's voicemail line.
Set up a prepaid account with ICSolutions at https://www.icsolutions.com or call 1-888-506-8407 for help. You may need to register and verify your information before calls go through.
Yes. You can leave a voicemail for $0.25 by calling 1-270-301-9913 and following the automated instructions. Have the inmate’s jacket number ready when you leave the message.
In Kentucky jails, phone calls and electronic messages are typically monitored or recorded, but the details can vary by vendor and call type. Attorney-client communication may be handled differently depending on the service and facility rules.
Address mail to the inmate at 208 W Carlisle St, Marion, KY 42064. Include the inmate’s full name and your complete return address on every envelope so it can be delivered or returned if necessary.
Photos must be 4x6 on photo paper—anything printed on copy paper gets returned or sent to inmate property. Each inmate can receive up to 15 mailed photos per month; extras go back to the sender. Photos showing revealing clothing or nudity will cause the entire package to be returned. Trying to get extra photos through other inmates can result in losing pictures in the cell.
Yes—newspaper subscriptions can be sent to the facility in the inmate’s name. Magazine subscriptions are not accepted.
Putting money on someone's account at Crittenden County Jail is straightforward once you know your options. Here's how to make deposits, when commissary arrives, and the jail debt rule that can take a chunk of what you send.
Scheduling a visit at Crittenden County Jail is straightforward once you understand the two visit types and booking window. Here are the exact rules, hours, and steps to get your visit on the calendar.
Scheduling your first visit at Crittenden County Jail is straightforward once you know the timing rules and which type of visit you want. Here's what you need to know about scheduling windows, onsite limits, and remote visit options.
