How Mail to Danville Is Handled: What Gets Scanned, What Is Exempt, and Envelope Materials That Cause Rejection
If you're mailing someone at Danville, expect most personal mail to be scanned rather than delivered as originals. A few categories are exempt, and certain envelope materials can get your mail rejected before it ever reaches them.
For non-privileged incoming mail, the mailroom scans both sides of the envelope in color, then scans everything inside: letters, greeting cards, photographs. Those scans become PDF images. The PDFs are uploaded to the person's Bulletin Board so they can view the mail on their tablet.
After the PDFs are uploaded, the person you wrote will receive a notification that new scanned documents are available. They can download and view the mail on their tablet from there.
Publications skip the scanning process entirely. If you're sending a book or magazine, it's handled differently than regular non-privileged correspondence.
Official government documents mailed from a government entity are also exempt from scanning. IDOC specifically lists items like birth certificates and Social Security cards as examples.
Rejection Features
- ✓ Any stains or discoloration, including perfume
- ✓ Lipstick marks
- ✓ Oily substances
- ✓ Unusual stains
- ✓ Bodily fluids
- ✓ Crayon on the paper
- ✓ Glitter
- ✓ Beads
- ✓ Added texture
- ✓ Other craft materials or foreign/unknown substances on the paper
- ✓ Return address stickers or labels
- ✓ Any stickers on the correspondence
- ✓ Any tape on the correspondence or package
- ✓ Mail without a return address
- Use a plain, standard envelope. Avoid envelopes padded with gray diamond dust.
- Keep the paper clean and unmarked. Do not add crayon, glitter, beads, or any added texture.
- Skip stickers and tape. That includes return address labels and any tape used to “secure” the envelope.
- Write your return address directly on the envelope. Mail without a return address is not allowed.
- Choose basic mailing materials. A regular envelope and plain paper are less likely to trigger rejection.
- Avoid padded or embellished stationery. Do not use envelopes padded with gray diamond dust.
- Leave out craft-style extras. Anything with glitter, crayon, beads, or added texture can cause problems.
Heads up: Since non-privileged mail is scanned and uploaded to the Bulletin Board, your loved one gets a notification when it's ready on their tablet. Following the envelope rules helps your mail move through without getting kicked back.
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