How to deposit funds, commissary, and payment options
Money deposits for someone incarcerated at Danville Corrections Facility go through facility-approved third-party services, on-site kiosks, retail agents, or mail to the vendor. Before sending anything, confirm which methods the facility currently accepts. When making a deposit, enter the incarcerated person's full name plus their booking/ID number (or date of birth) so the payment posts correctly. Funds typically go to a trust or commissary account. The facility or vendor may apply new deposits toward outstanding balances or court-ordered obligations first. Electronic deposits usually post faster than mailed payments, and transfers between facilities can delay availability. Plan ahead if they need commissary or phone funds by a certain date. For a Securus account refund, contact Securus at 1-800-844-6591 or www.securustech.net.
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Verify the incarcerated person's full name and their booking/ID number (or date of birth) first. Then choose an approved option: an online vendor, a lobby or visitation kiosk, a retail agent, or mail to the facility's vendor following their instructions.
Timing depends on the vendor and deposit method. Electronic deposits usually post faster than mailed payments. Inter-facility transfers can add delays, so allow extra time if they need commissary or phone funds by a certain date.
Contact Securus customer service to request a refund. Call 1-800-844-6591 or visit www.securustech.net.
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