Penmate Inmate Support Guides
Phone & Messaging

How to Contact an Inmate at Facility

Getting in touch usually starts right after booking. Here's what this facility confirms, plus what you should verify by phone before making plans.

• 3 min read Based on general OK policies
How to Contact an Inmate at Facility

Inmates can make phone calls once booking is complete. These calls are specifically for arranging bond payment or notifying friends and family. If you're waiting to hear from someone who was just arrested, know that they won't have phone access until after processing wraps up.

Need to pick up property? You'll have to schedule it with the property clerk first. The office is open Monday through Friday, 8:00 AM to 4:00 PM, and closed on observed holidays. Call 918-596-8872 to schedule. If no one answers, leave a voicemail and someone will call you back.

Note: The facility confirms that calls are allowed after booking and that property pickups require scheduling. However, details like call limits, monitoring policies, and what ID you need for property pickup aren't specified. Call ahead to confirm before you rely on these details.

Steps to Follow

  • ✓ Confirm the person has completed booking processing, since call access starts after processing.
  • ✓ Be ready to handle the reason for the call if they reach you, such as coordinating bond payment details or passing a brief message to friends or family.
  • ✓ Keep your phone nearby if you are expecting a first call soon after arrest, since timing depends on when processing is finished.
  1. Call the property clerk to schedule pickup. Use 918-596-8872 and follow any voicemail instructions if no one answers.
  2. Plan your pickup during office hours. The office is open Monday through Friday, 8:00 AM to 4:00 PM, and closed on observed holidays.
  3. Ask what you need to bring before you go. Requirements like ID or paperwork are not listed in the facility information, so confirm what they will require when you schedule.
How to Contact an Inmate at Facility

What to Verify

  • ✓ Whether inmate phone calls are monitored or recorded
  • ✓ Who the inmate is allowed to call (any number, approved contacts only, etc.)
  • ✓ Any limits on call length or number of calls
  • ✓ What times of day calls are permitted after booking processing
  • ✓ Whether you need to set up anything on your end before you can receive a call
  • ✓ What identification and paperwork are required to pick up property
  • ✓ Whether you must have an appointment time or if walk-ins are accepted after scheduling
  • ✓ The exact observed-holiday closure schedule
  • ✓ Whether hours change due to staffing or other temporary issues (confirm by calling 918-596-8872)

For the most accurate instructions, call the facility and ask the verification questions above before making a trip or waiting on a call. For property pickup scheduling, the confirmed number is 918-596-8872.

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