How to send messages, photos, and packages
Phone communication at District 23 Probation & Parole - CSC is outgoing only. Offenders place calls using a personal identification number (PIN), and the phone system handles collect, debit, or prepaid calls. All calls may be monitored and recorded, so keep that in mind during conversations. To help cover call costs, you can fund calling through debit minutes, a kiosk, or by setting up and prepaying an account with Securus, which offers both an online portal and phone support. If you receive unwanted calls, use the automated prompts during the call to block future calls from that number. If the contact continues, provide the institution with details so staff can respond. For remote calling or video services, you'll typically need to register with the vendor, create an account, and add funds first.
Search for a loved one and send messages and photos in minutes.
Set up an account with the facility’s phone vendor (Securus is the listed contact), then add funds online or by phone, or have the offender purchase debit minutes through commissary or a kiosk. The offender places outgoing calls using their PIN.
No. Incoming calls aren't permitted. Offenders can make outgoing collect, debit, or prepaid calls as long as they're not on restricted status.
Use the prompts on the call you received to block future calls from that number. If the unwanted contact keeps happening, contact the institution with details so staff can address it.
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