Who to Call When You Have Questions About Dixon Correctional Center

For most questions, call Dixon Correctional Center's main line: (815) 288-5561. This works best when you need a quick answer, want to figure out who handles a specific issue, or have something time-sensitive.

Need to send paperwork? The fax number is (815) 288-9713. Fax makes sense when you need documents delivered faster than regular mail.

For general facility correspondence (business mail), send it to: 2600 N. Brinton Avenue, Dixon, IL 61021. Use this address when your letter is meant for the facility itself - not a specific person in custody.

Writing to someone specific? Include their name and IDOC number, then mail it to 2600 N. Brinton Avenue, Dixon, IL 61021. Format it like this: Individual in Custody Name & IDOC# 2600 N. Brinton Avenue Dixon, IL 61021 That name-plus-IDOC-number line is what distinguishes individual mail from business mail.

Call when you need a fast answer or want to get routed to the right office. Mail works better for written requests or anything you want documented. Fax is the move when you need quick delivery and want a transmission confirmation for your records.

Practical-tips-records

• ✓ Keep a copy of what you send (photo, scan, or photocopy), plus any receipt or tracking number.
• ✓ Write down the date/time you called, the number you dialed, and the name/title of the person you spoke with.
• ✓ If you fax anything, save the fax confirmation page or delivery report.
• ✓ Keep everything in one place (a notes app or a folder) so you’re not starting over each time you follow up.